Dispatchable Field Service Representative

Job description

Job Summary: As a Dispatchable Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for our customers from a variety of industries. This mission-critical role involves working on a variety of technologies including media filtration, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF). Duties & Responsibilities: Carry out mechanical, electrical, and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation Conduct maintenance and calibration activities Operate, monitor, and optimize equipment performance Create and maintain site paperwork and provide customers with detailed technical summaries of work performed Consult with customer management and operation teams Provide customers with informal training around operation and maintenance of their system Maintain inventory of spare parts and adequate supply of chemicals and replacement parts Monitor and maintain chemical injection systems Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements Review customer plant installations and compare against Water Tech's reference drawings (P&IDs, electrical schematics, general arrangement, etc.) Ensure contract compliance with volume and quality specifications Other duties as assigned The job description is not designed to capture all the employee’s responsibilities but is intended to capture essential functions of the role. Responsibilities may change over time and may be assigned at any time. Knowledge, Skills & Abilities: Excellent mechanical know-how and problem-solving skills Intermediate skills with Google Suite and Microsoft Office Demonstrated ability to work independently and remotely with project teams Education & Experience: Required High School Diploma / GED / Home School Certification OR international equivalent; 2+ years’ experience in service/maintenance or equivalent in an industrial environment Valid Class 5 Driver’s License Preferred Bachelor's or Associate's Degree in Science/Engineering (STEM) or technical certificate in Instrumentation Working Conditions: Must be able to meet customer site access and security requirements Travel within the region as needed, up to 75% Support emergency jobs as required The company will only employ those who are legally authorized to work in Canada for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation.