Operations Advisor

Job description

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Operations Advisor within PNC's Investment Operations organization, you will be based in Pittsburgh, PA As a member of the Swap Dealer Regulatory Operations team, you will play a key role in ensuring the accuracy, completeness, and integrity of swap transaction data reported to regulatory repositories. This position is responsible for the daily monitoring, validation, and reconciliation of swap reporting data in compliance with CFTC regulations, including Parts 43, 45, and 23. In this role, you will investigate and resolve reporting discrepancies, support portfolio reconciliation activities, and help maintain the quality of data used for regulatory reporting and risk management purposes. You will partner with Operations, Technology, Compliance, Risk, and business stakeholders to identify issues, drive resolutions, and support regulatory obligations. In addition to day-to-day operational responsibilities, you will have the opportunity to contribute to strategic initiatives focused on enhancing and modernizing PNC's swap reporting and reconciliation processes. These efforts may include process improvements, automation, system enhancements, and the implementation of regulatory or business-driven changes. Location: This position is based in Pittsburgh, PA. Candidates must reside within 60 miles of Pittsburgh and be available to attend periodic in-person business obligations, including meetings, training, and team events. Outside of these required in-person commitments, the role offers the flexibility to work remotely. Key Responsibilities: Monitor and reconcile swap transaction data reported to Swap Data Repositories (SDRs). Ensure compliance with applicable CFTC reporting and reconciliation requirements. Investigate and resolve data exceptions, discrepancies, and reporting issues. Support portfolio reconciliation activities and data quality controls. Collaborate with cross-functional teams including Operations, Technology, Compliance, and Risk. Participate in process improvement, automation, and regulatory change initiatives. Contribute to the enhancement of reporting and reconciliation controls, procedures, and operating models. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description • Supports a critical operational support service, process, capability or initiative within an operational unit and ensures performance and/or risk indicators are met. • Establishes and monitors process performance measurements and business impact. Prepares performance statistics and reports for internal stakeholders and senior management. • Monitors the production workflow and assists team members with escalated process issues. Independently identifies and resolves exceptions and serves as a point of escalation. • Monitors effectiveness and efficiency of production and/or process. Determines and/or drives change and improvement efforts in production and/or processes. • Ensures the business adheres to policies, procedures and regulatory standards. Independently resolves compliance issues and drives risk mitigation activities. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP) Competencies Accuracy and Attention to Detail, Consulting, Decision Making and Critical Thinking, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Solving, Process Management, Products and Services, Standard Operating Procedures Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Language Assessments No Required or Preferred Language Assessments Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, an