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Front Desk Medical Assistant (Bilingual English/Spanish)

University of Texas at Austin · UT MAIN CAMPUS · Posted 2026-09-01

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Job description

Job Posting Title: Front Desk Medical Assistant (Bilingual English/Spanish) ---- Hiring Department: School of Nursing ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Non-Exempt from FLSA ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: UT MAIN CAMPUS ---- Job Details: General Notes This front desk medical assistant position is located at the School of Nursing's Family Wellness Center. The work schedule is Monday 8 am-8 pm, Tuesday through Thursday 8 am-5 pm, and Friday 8 am-12 noon. This position has a scheduled end date of 1 year from the date of hire: renewal of this position is dependent upon renewal of funding, job performance, and department needs. Responsibilities • Answer clinic phones, schedule patient appointments and make reminder calls • Accurately register patients and document billing information • Provide patients eligibility information for services • Receive and record payments and issue receipts • Maintain confidential patient documents • Evaluates and distributes incoming mail, reports and/or inquiries • Patient rooming and vitals intake • Administer point of care testing • Other duties as assigned in support of the Family Wellness Center Required Qualifications • High school graduation or GED • Completion of a Medical Assistant program • Fluent in English and Spanish • Minimum of one year performing Medical Assistant related duties • Ability to use computer equipment • Demonstrated excellent organization and interpersonal skills • Ability to develop and maintain effective working relationships with providers, staff, and patients • Adherence to the highest ethical, legal, and health care standards • Accuracy in all phases of work performed, including following written and verbal instructions • Tact, diplomacy, discretion, and confidentiality of medical information are required in all matters Preferred Qualifications • More than one year of experience as a front desk receptionist and/or medical assistant • Medical Assistant Certification Relevant education and experience may be substituted as appropriate. Salary Range $34,320 annual (equivalent to $16.50/hour) Working Conditions • Standard clinical and/or office environment • Use of manual dexterity • Lifting and moving • Repetitive use of keyboard at a workstation • Occasional evening and/or weekend hours Required Materials • Resume/CV • 3 work references with their contact information; at least one reference should be from a supervisor • Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.----Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. ---- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. ---- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. ---- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer , complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ---- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. ---- Employment Eligibility Verificati