Director, Digital Consulting Industry AI

Job description

Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us. ABOUT THE ROLE: The Director, Industry AI leads Trace3’s AI agenda for one priority vertical, such as Financial Services, Healthcare, Government, Manufacturing, or Retail. The Director is accountable for the vertical AI point of view, pattern detection, accelerator development, and AI opportunity shaping across anchor accounts in that industry, while partnering with account leads and regional account leaders who retain primary responsibility for the broader client relationship and account program. For two to three assigned anchor accounts, the Director serves as the senior Industry AI lead within the Digital Account Lead model, maintaining proximity to client needs, executive AI priorities, pursuit shaping, delivery health, and value realization. Across the remaining anchor accounts in the vertical, the Director shapes AI agendas, frames value, identifies repeatable patterns, and feeds those patterns into accelerators and products that Trace3 can own and sell. WHAT YOU'LL DO: • Own AI growth, executive AI relationships, engagement health, delivery quality, escalation management, value realization, and reference ability for assigned anchor accounts, in partnership with the broader account and delivery teams. • Own the AI agenda and point of view for one priority vertical across all Trace3 anchor accounts in that industry. • Lead in depth on two to three assigned anchor accounts, covering executive AI engagement, roadmap development, and value framing. • Own one secondary cross-vertical capability theme, apply it across all verticals, and feed pattern insight back to the Industry AI team efforts. • Build and develop vertical-specific offerings, solution and product accelerators, frameworks, and reference architectures that achieve field adoption. • Translate AI architecture and technology decisions into business cases, roadmaps, and executive investment decisions. • Originate, qualify, shape, and advance qualified AI and multi-domain pursuits, and expand AI entry points into broader transformation programs. Vertical AI Leadership • Own the vertical AI narrative, connecting industry priorities, regulatory context, agentic use cases, and Trace3’s right-to-win into a credible, sequenced roadmap. • Maintain account intelligence for the vertical at portfolio level, including stakeholder and initiative maps, AI maturity, and whitespace mapped to Trace3 product lines across the anchor accounts in the industry. • Develop vertical narratives, executive-ready points of view, and thought leadership that differentiate Trace3 in the assigned industry. Digital Account Lead Core Accountabilities • Build and maintain the account strategy, executive relationship plan, stakeholder and initiative maps, engagement history, account roadmap, opportunity priorities, and cross-domain expansion thesis. • Originate, qualify, shape, and advance pursuits that align to client priorities, Trace3's right-to-win, and available delivery capabilities. • Orchestrate account, sales, domain, practice, business-unit, partner, and delivery leaders around one integrated account strategy and client experience. • Maintain sufficient proximity to every active engagement to independently understand delivery health, client sentiment, scope, financial position, major dependencies, risks, solution integrity, and progress toward the business case. • Bring in peer Directors and specialists when another domain is required. On accounts led by another Director, operate as the domain lead within the named Digital Account Lead's account strategy and governance model. AI Architecture and Solution Shaping • Shape AI and agentic solution architectures, including knowledge and domain agents, copilots, AI platforms, data readiness, and governance, tied to business outcomes and enterprise constraints. • Design curated AI operating models, governance MVPs, and responsible AI standards appropriate to the assigned vertical, including risk tiering, human oversight, and data and security controls. •