Contract Development Manager, Provider Contracting

Job description

Career Category Sales & Marketing Operations Job Description Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Contract Development Manager, Provider Contracting Live What you will do Let’s do this. Let’s change the world. This Contract Development Manager, Provider Contracting role is a customer contract delivery role within Provider Contract Development. The Contract Development Manager owns assigned provider contract documents from request through execution, ensuring approved business intent is translated into accurate, executable contract language and that the contract record is complete and reliable in the CLM environment. The role reports to a Provider Business Segment Lead and supports the Segment Lead’s portfolio ownership. The role uses approved templates, clauses and drafting guidance; contributes practical insights to improve reusable drafting assets; and partners with enterprise roles when contract language, templates or processes should be standardized across the organization. Career category / family Operations | Business - Contracts & Pricing Reporting relationship Reports to Sr. Manager, Provider Contract Development Segment Lead Primary focus Customer contract document delivery, drafting accuracy, CLM data integrity and process controls for assigned provider segments Key partners Coverage & Pricing, Law, Contract Pricing Execution, Government Pricing, Finance, Business Integration, Contract Development & Governance, Conga Business Team In this vital role, you will operate in a dynamic, business-critical contracting environment supporting Provider Contract Development. You will be responsible for creating, revising, managing and quality-checking provider customer contract documents, maintaining accurate contract data in the CLM system, and collaborating across functions to ensure key controls in the contracting process are met. Core Responsibilities 1. Customer Contract Drafting and Document Ownership Draft, revise and manage provider agreements, amendments, notice letters, termination letters, schedules, exhibits and related customer contract documents. Translate Coverage & Pricing-approved business intent, discount strategies, rebate structures and contract terms into clear, accurate and executable contract language. Prepare contract documents for internal review, Law review, business approval, execution and downstream implementation. Ensure final contract documents accurately reflect approved terms, applicable templates, business requirements and required process controls. Maintain document quality through careful proofreading, version control, issue tracking and timely escalation of drafting or business questions. 2. Segment Portfolio Support Support assigned provider segment portfolios under the direction of the Segment Lead, such as hospital, GPO, oncology, general medicine, inflammation, rare disease, nephrology, retina or other provider contracting areas. Manage assigned contract requests from intake through completion while balancing timing, quality, business urgency and stakeholder expectations. Participate in portfolio planning, renewal planning, document review meetings and customer-specific contracting discussions as requested by the Segment Lead. Provide accurate status updates, identify risks or delays, and proactively surface dependencies that may impact contract delivery. Build segment expertise by learning customer structures, product-specific language, recurring contract models and common business issues within assigned portfolios. 3. CLM Data Integrity and Contract Controls Own the accuracy of contract data and document records for assigned work in Conga CLM or the applicable contract lifecycle management system. Ensure key contract terms, metadata, file history, approvals, executed documents and supporting materials are complete, accurate and appropriately maintained. Follow required contracting controls, including intake validation, document creation, review routing, approvals, execution readiness, file retention and handoff to downstream teams. Support audit, litigation or compliance-related document retrieval requests by researching contract records and producing accurate supporting documentation. Identify data quality issues, system gaps or recurring process breakdowns and escalate them through the appropriate Segment Lead, Business Integration or system-support channel. 4. Cross-Functional Collaboration Collaborate closely with Coverage & Pricing, Law, Contract Pricing Execution, Government Pricing, Finance, Contract Business Operations and other cross-functional partners. Help ensure contract documents are aligned with approved pricing intent, implementation needs, operational feasibility and compliance considerations. Participate in meetings to clarify business requirements, anticipate downstream needs, resolve open questions and keep contract work moving. Communicate contract status, risks, required dec