Senior Associate (A) - Governance & Communications

Job description

Every career journey is personal. That's why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here. Job Summary The Enterprise Delivery Office (EDO) owns intake, execution, and governance of enterprise initiatives for the Bread Financial. The Governance & Standards team exists to protect and accelerate enterprise delivery by establishing strong standards, providing reliable insights, and ensuring continuous audit readiness across the EDO. This role will play a critical role in establishing routines and processes across the EDO by supporting the organization's initiative governance practices, reporting, process documentation, and communications. Essential Job Functions • Accountable for audits and overall governance of initiatives to ensure seamless execution. Ensure cadence plan for regular reviews and engagement from leaders to ensure successful reporting, risk, and mitigation call outs. This includes validating Complexity Scorecards to adhere to Operating model standards. - (40%) • Assist with developing business dashboards for senior leadership deliverables. Prepare internal/external presentations on book of work performance, process and performance opportunities, and key wins. - (25%) • Serve as an active and valued partner to value stream teams, stakeholders, and the EDO organization by championing process and supporting the Operating model. Process expertise and continuous training for the organization will be required to ensure consistency in the inputs and outputs of the initiative lifecycle. - (15%) • Work collaboratively on continuous improvement of processes to support department key performance indicators (KPIs) and Objectives and Key Results (OKR’s) goal impacts. - (10%) • Support culture and engagement through execution of various activities including but not limited to ACT survey feedback action plans and results, culture committee and associate events management. - (10%) Minimum Qualifications • High School Diploma or GED • 2-3 years experience in a relevant business environment • 2-3 years experience with Project Management, process improvement and quality assurance processes Preferred Qualifications • Bachelor’s Degree in Business, Marketing, or related field of study • 3+ years Project Management experience • Experience in retail financial services or information technology files with a waterfall and agile methodology background • PMP Certification • Familiarity with business law/ business governance • Experience with Lean Six Sigma • Experience with FDIC or compliance audits Skills • Process Governance • Business Management • Process Efficiencies • Process Improvements • Microsoft Office • Project Management Reports To: Senior Manager and aboveDirect Reports: 0Work Environment • Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a posted Bread Financial location. Travel • Ability to travel up to 5% annually Physical and Mental RequirementsTo perform this job successfully, an individual must be able to perform each essential job function satisfactorily and meet the physical, mental and work environment requirements. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.Communicate/HearingCommunicate/TalkingStationary Position/SeatedTyping/WritingMaintain focus in high pressure or fast-paced work environmentOther Duties This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time. Typical Pay Range: $34.40 - $55.00 Full Pay Range for position: California: $39.50 - $68.75 Colorado: $34.40 - $60.50 New York: $37.85 - $68.75 Washington: $37.85 - $63.25 Maryland: $37.85 - $60.50 Washington DC: $39.50 - $63.25 Illinois: $34.40 - $60.50 New Jersey: $39.50 - $63.25 Vermont: $34.40 - $55.00 Ohio: $34.40 - $55.00 Maine: $34.40 - $55.00 Connecticut: $37.85 - $60.50 Virginia: $34.40 - $55.00 The actual base pay within this range may be dependent upon many factors, which may include, but are not limited to, work location, education, experience, and skills. You must be work authorized in the United States on a full time basis without the need for any sponsorship now or in the future from any employer or organization. The Company cannot offer employment to F-1 (student) visa holders. Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26. New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period). Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period. Hired associates, both full time and part time, can immediately enroll in Bread Financial’s 401(k) plan.All associates receive 11 paid holidays. Full-time hourly associates receive a bi-annual grant of Paid Time Off (“PTO”) in each January and July based on their service date and scheduled hours, whereas newly hired full time hourly associates in their first year of employment receive a prorated PTO grant on their 61st day of employment based on the month of hire and scheduled hours. Associates will receive a payout of any unused PTO, up to 40 hours, paid out in the next calendar year (except associates in Alaska, California, Colorado, Montana and Nebraska who are paid for all unused PTO). Additionally,