Project & Program Management II

Job description

Role Overview We are seeking an operational specialist to support the Google Meet Hardware (Rooms) team in New York City. This role will own end-to-end hardware inventory lifecycle tracking, physical setup and maintenance of the NYC testing lab, and procurement/budget support for hardware orders and vendor contracts. The ideal candidate is detail-oriented, comfortable working with physical hardware and enterprise ERP/procurement systems, and proactive in maintaining a clean, fully operational lab environment. *Key Responsibilities** 1. Hardware Inventory Lifecycle & Asset Management* - *Asset Ingestion & Tracking:* Intake all incoming prototype, dogfood, and production hardware into inventory tracking tools (SAP Prod / Agile / gPLM). Record serial numbers, MAC addresses, asset tags, and assign appropriate Project Codes (e.g., brand new MP, dogfood, development, trusted tester). - *Inventory Trackers & Spreadsheets:* Maintain and update primary hardware inventory trackers (NYC Hardware tracker, GPN Index, Rooms QA inventory) to ensure real-time accuracy of device locations, statuses, and assignees. - *Audits & Reconciliation:* Perform bi-weekly physical inventory counts/audits across storage rooms, lab benches, and desk areas. Reconcile discrepancies between physical counts and system records. - *Disposal & E-Cycling (Dispo):* Coordinate quarterly hardware purges, routine lab cleanup, and e-recycling workflows via GUTS and secure disposal partners (SLS/SIMS). Properly categorize, de-register, update status to "Retired" in SAP Prod, and stage hardware in designated disposal bins. - *Check-in / Check-out Support:* Manage asset returns and reassignments for cross-functional team members (SWE, QA, PM, UX). *2. NYC Lab Setup, Device Provisioning & Lab Maintenance* - *Unboxing & Mechanical Assembly:* Unbox, assemble, mount, and cable new Meet Hardware kits, compute boxes, touch controllers, cameras, microphones, soundbars, and peripheral accessories. - *Room & Bench Setup:* Deploy and configure Meet Hardware test setups (Small, Medium, Large room configurations) across lab benches and test rooms in the NYC facility. - *Device Provisioning & Network Connectivity:* Ensure devices are properly powered, enrolled into appropriate test domains/Armada fleet, connected to the CE/test corporate network, and updated to designated ChromeOS / Meet software builds. - *Day-to-Day Lab Readiness:* Maintain the NYC lab in an "always-ready" state: - Verify all test stations, displays, peripherals, and compute units are powered on, connected, healthy, and ready for immediate engineering and QA use. - Continuously organize lab benches, power rails, cabling, and staging shelves. - Triage basic device power, cable, or network connectivity issues before escalating to engineering. *3. Procurement & Budget Operations* - *Purchase Order (PO) Creation:* Initiate and manage POs for hardware purchases, OEM test units (Logitech, Poly, etc.), lab equipment, and third-party vendor services through Google procurement tools (Buying Hub / Navigo). - *Risk Assessments & Compliance:* Execute risk assessments in Navigo and ensure proper compliance categorization prior to PO submission. - *Budget & Contract Tracking:* Track PO approvals, burn rates, and active vendor contracts against Cost Center 716 utilizing the internal contract and PO tracker. - *Invoice & Supplier Operations:* Coordinate with external suppliers (e.g., Gecko, NTT Data, Maverick Labels) and Google vendor onboarding systems (Spend/Ariba) to verify invoice accuracy, assist with receipt of goods, and route approvals. *Required Qualifications & Experience* - *Experience:* 2+ years of experience in hardware lab management, IT asset management, logistics coordination, or IT operations. - *Hands-on Hardware Skills:* Comfortable unboxing, assembling, mounting, and cabling conference room hardware, displays, and peripheral electronics. - *Systems Proficiency:* - Prior hands-on experience using enterprise ERP/inventory tracking systems (e.g., SAP, Agile/gPLM). - Familiarity with enterprise purchasing/procurement systems (e.g., Ariba, Buying Hub, Navigo, Coupa). - Proficiency with Google Workspace (Google Sheets, Docs, Drive). - *Organizational Skills:* High attention to detail with physical inventory tracking, serial numbers, and barcode auditing. - *Communication & Collaboration:* Excellent communication skills to interface with SWEs, QA, Program Managers, facilities teams, and external hardware vendors. - *Physical Requirements:* Ability to lift and move equipment up to 35–50 lbs (displays, packaged hardware kits, dispo bins). *Preferred Qualifications* - Familiarity with ChromeOS, Google Meet Hardware peripherals, or video conferencing systems (Logitech, Poly, Neat, Lenovo, etc.). - Experience working inside tech hardware testing labs, AV testing environments, or electronics engineering labs. - Prior experience managing vendor quotes, statements of work (SOWs), and cost center budget trackers. Salary Range $66,120.00 - $104,400.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through UHC (PPO, HSA, Surest options) / Medical pr