Field Service Representative - Dispatchable

Job description

As a Dispatchable Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for our customers from one of a variety of industries. This mission critical role involves working on a variety of technologies focusing on ultrafiltration (UF) but including, media filtration, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation and electro deionization. Key Characteristics ● Conduct maintenance and calibration activities on various treatment plant instrumentation ● Consult with customer management and operation teams ● Ensure contract compliance of volume and quality specifications ● Monitor and optimize equipment performance ● Install and provide maintenance activities on various UF membrane configurations ● Provide excellent mechanical know how and problem-solving skills Duties & Responsibilities ● Troubleshoot mechanical, electrical, process and controls on equipment such as valves, air compressors, ejectors pumps, blowers, instrumentation, chemical injection systems and automation hardware ● Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed ● Maintain inventory of spare parts and adequate supply of chemicals and replacement parts ● Monitor and maintain chemical injection systems ● Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements ● Review customer plant installations and compare against WTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.) ● Train customer operators around operation and maintenance of their system ● Other duties as assigned Knowledge, Skills & Abilities ● Demonstrated ability to work independently and remotely with project teams ● Provide customers with informal training around operation and maintenance of their system Education & Experience Required: ● High School Diploma / GED / Home School Certification OR international equivalent 2+ years’ experience of service/maintenance or equivalent in an industrial environment ● Valid Driver’s License ● Must be able to travel frequently from Canada to the U.S. Preferred: ● Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation ● Duel Citizenship (US / CAN) is preferred. Working Conditions ● 80% Travel ● Ability to travel and work in Canada and US (Veolia to provide Permits/Visas) ● Handling Chemicals