Integration Support Specialist- Enterprise Systems

Job description

Integration & Systems Support Support LIMS (eLIMS, ELN and EQMS) setup, configuration, and stabilization for newly integrated laboratory sites. Cross train to learn legacy LIMs or quoting process and recreate quotes and quote framework for eLIMs. Provide LIMS support for smaller sites without dedicated system resources. Provide support for CRM integrations as needed. Project & Implementation Support Assist in building and maintaining LIMS implementation frameworks, project plans, and integration playbooks. Support development of implementation-related quotes and project documentation to enable timely go-live readiness. Coordinate integration activities to ensure labs can focus on new work post–go-live rather than transition tasks. Training & Enablement Assist with training of key personnel at newly integrated lab sites on LIMS setup, workflows, and best practices. Provide post-integration support to ensure system adoption and operational stability. Operational Flex Support Provide ongoing support for integrated sites, enabling integration leadership to transition to subsequent M&A projects. Assist with administrative and coordination tasks in support of integration leadership. Flex to support overflow quoting, LIMS support, or enterprise system needs across BPT/MDS North America sites during periods of lower integration demand. Qualifications & Experience Bachelor’s degree or equivalent experience in project management, business operations, IT systems, or a related field. Experience supporting laboratory information management systems (LIMS) or enterprise systems preferred. Authorization to work in the United States without restriction or sponsorship Preferred Qualifications Exposure to laboratory operations, CRO, GMP, or regulated environments strongly preferred. Strong organizational skills with the ability to manage multiple priorities in a fast-paced integration environment. Demonstrated ability to learn systems quickly and support cross-functional stakeholders. Project coordination and execution Systems support and troubleshooting Strong communication and documentation skills Detail-oriented with a continuous improvement mindset Ability to work effectively in cross-functional, matrixed teams