HR Business Partner Associate-Retail

Job description

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a HR Business Partner Associate within PNC's Business Partners organization, you will be based in Pittsburgh, PA. This role serves as a key contributor to strategic initiatives, reporting, and annual talent processes while collaborating across HR and business partners to advance organizational priorities. This person will be a partner with the Retail Distribution HR team to ensure branch teams have the tools, resources, and support needed to drive business success. Key Responsibilities · Support the Retail Distribution HR team by providing tools, resources, and operational support to branch teams. · Develop, analyze, and maintain reports and metrics to inform business decisions and workforce planning. · Coordinate and support Mid-Year (MY) and End-of-Year (EOY) performance and talent management cycles. · Serve as a key contributor on cross-functional projects and strategic initiatives. · Partner with HR, business leaders, and ecosystem partners to drive and implement business priorities. · Monitor trends, analyze data, and provide insights to support organizational effectiveness and employee experience. · Assist in process improvements and change management efforts to enhance team efficiency and effectiveness. Qualifications · Strong business acumen with the ability to understand and support organizational priorities. · Demonstrated ability to manage multiple priorities in a fast-paced environment. · Strong analytical and problem-solving skills with experience interpreting and leveraging data. · Excellent written and verbal communication skills, with the ability to influence and collaborate across all levels. · Proven ability to build partnerships and work effectively with cross-functional teams. · Retail branch experience or a branch operations background is preferred. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description • Analyzes HR information and provides regular management reports. Utilizes standard tools and systems to more effectively manage employee populations and personnel costs. • Prepares, reviews, and analyzes a variety of HR information, data, and reports. Provides solutions and makes business recommendations and presentations based on findings. • Coordinates human resources initiatives within the organization and acts as a liaison to other human resources functions when necessary. • Supports the implementation, maintenance and communication of the organization's human resource programs, policies and processes. • Serves as the point of contact on various HR systems and processes to support the line of business through various HR initiatives and projects, including but not limited to position management, requisition support, and organizational design. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Change Management, Conflict Resolution, Decision Making, Employee Relations, HR Business, Human Resource Information Systems (HRIS), Human Resources Policies, Onboarding, Recruiting, Workforce Planning Competencies Accuracy and Attention to Detail, Analytical Thinking, Data Gathering and Analysis, Data Gathering and Reporting, HR: Policies, Standards and Procedures, HR Operations, Human Resources Policies, Strategies And Environment, Workforce Analytics Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Language Assessments No Required or Preferred Language Assessments Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each y