2027 COO Global Operations Summer Internship - Early Careers

Job description

About this role: Wells Fargo is seeking talent to join the Global Operations team under the Chief Operating Office (COO) organization for a 2027 summer internship. Learn more about the career areas and lines of business at wellsfargojobs.com.Business Overview: The Global Operations Early Talent program encompasses a variety of unique pathways to learn and gain meaningful work experience while growing your expertise. At Wells Fargo, we are committed to a strong business infrastructure to manage and transform the business and provide a valuable client experience. Global Operations in the Chief Operating Office is responsible for building a more unified and integrated approach to Wells Fargo’s business operations functions . Global Operations Early Talent Program offers exposure across multiple functions and within multiple teams, with work related to business operations, strategy, execution and transformation initiatives, in the following areas: Wholesale Operations: • Wholesale Operations delivers resources to provide critical support in maintaining relationships with corporate clients to facilitate their financial needs globally. The organization manages financial transactions for businesses, institutions, and wealth management clients - ensuring efficient processing of securities transactions, cash transactions and loans. The team also manages the risk, regulatory compliance, and client service associated with these transactions. The businesses that make up Wholesale Operations include, Commercial Banking Operations, Wealth & Investment Management Operations, Corporate & Investment Banking Operations, Corporate & Investment Banking Lending Operations, Wholesale Operations Shared Services and Operational Excellence. Shared Services Operations: • Shared Services Operations (SSO) delivers core operational functions to our customers that are common across Wells Fargo, along with transformation capabilities to our employees, utilizing a continuous improvement approach to achieve stronger controls, improved client experiences, and sustained efficiencies. The businesses that make up Shared Services Operations include, Financial Crimes Operations, Regulatory Operations, Operations Reconciliations, CRO & Know Your Customer Product Solutions, and Strategy & Transformation, Real Estate Valuation Services, Information Management Utility, Global Customer Tax, Quality Assurance. Consumer Banking and Lending Operations: • Consumer Lending Operations delivers a diverse set of foundational operational, account servicing, and contact center services to customers who are utilizing personal loan, auto loan, home mortgage, credit card, or merchant services products. Consumer Banking and Lending Operations include, Auto Operations, Banking Operations, Business Operations, Customer Contact Centers, Home Lending Servicing, Unsecured Lending Operations, CBLO India and Philippines Operations, Product Management, Business Enablement and Shared Operations. Payments Operations: Payments Operations encompasses a broad range of services, including Wires Operations, Automated Clearing House (ACH), Instant Payments, Lockbox Services, Network Management, International Payments, and Payment Services Operations. These groups work together to ensure seamless execution, compliance, and innovation of payment processes across our global network. Fraud and Claims Management: • Fraud and Claims Management delivers support by partnering with product, channel, risk, and technology teams to develop and provide secure, reliable, scalable, and customer friendly prevention, investigation and claims services that protect customers and Wells Fargo from fraud losses. The team reviews account activity and high-risk transactions to prevent victim and perpetrator fraud, processes check fraud and Automated Clearing House (ACH) claims, investigates and resolves customer disputes (fraud and non-fraud) on all transaction types and manages all Wells Fargo identity theft cases. FCM includes Claims & Recovery, Fraud Detection Operations, Business Assurance, Fraud & Claims Product Management, Fraud Detection Prevention and Prevention Strategies, Global Employee Fraud Monitoring and Fraud Policy, Commercial and Corporate Banking Payment Fraud, Chance and Business Enablement. Global Operations Strategy and Execution: • Global Operations Strategy and Execution directs, supports, and enables an integrated Operations operating model to allow for better controls and risk oversight, efficient processes, clear accountabilities, with a keen focus on excellent customer and client experiences. Strategy and Execution includes Strategy & Business Management, Employee Readiness & Enablement, Access Management, Third Party Vendor Management, Real Estate & Location Strategy. Business Communications: • Global Operations Business Communications simplifies, standardizes, and centralizes key internal communication capabilities and initiatives across Global Operations. Global Operations Data, Analytics, and Reporting: • Global Operations Data, Analytics, and Reporting (DAR) develops and integrates data, analytics, and reporting plans for the lines of business within Global Operations. They partner with the Global Operations lines of business analytics teams to focus on opportunities to accelerate our development and adoption of advanced analytic/artificial intelligence tools. Eligible applicants will have an opportunity to learn more about the listed internship opportunities and interview for programs based on interest and availability. Participants have an opportunity to choose their career path through a competitive internship that may result in an offer into the 2-year rotational analyst program. Program Overview The summer internship program is a professional development program providing participants with a 10-week overview of Wells Fargo and a high-level understanding of the company's operations, business strategies, and corporate culture. The internship experie