Site Leader - Thermal & Electric - El Paso Tx

Job description

The Site Leader will provide world class jobsite leadership for large, long-duration, high-profile projects for Vertiv power and/or thermal equipment. The Site Leader is the primary Vertiv Service on-site technical representative for large jobs, from construction start, through start-up, site acceptance testing, and project completion. The Site Leader is required to establish, grow and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Site Lead is required to work in tandem with the assigned Project Manager to drive cost controls, schedule adherence, resource management, and ultimately a positive customer experience. DUTIES & RESPONSIBILITIES: ROLE SUMMARY - Provide jobsite construction and technical leadership for large projects - Working knowledge of critical infrastructure equipment in data centers, including Vertiv-manufactured equipment - Leads a multi-disciplinary on-site team consisting of Project Leaders, Installers, Technicians, Customer Engineers, and subcontractors - Represents Vertiv at daily customer meetings and can speak to technical requirements for the day’s schedule to coordinate activity with other parties on-site - Leads and supports start-up and site testing activities for assigned projects - Ensure sufficient manpower on-site each day to perform start-up and site testing work - Assist during start-up and site testing as necessary, depending upon man-power availability and site location - Provide daily status reports to Service Management, Project Management and sales rep TECHNICAL RESPONSIBILITIES - Keeps current on Vertiv equipment start-up and commissioning processes, procedures, and tools-of-the-trade - Keeps current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY RESPONSIBILITIES - Leads daily Vertiv toolbox talk, pre-job safety walk and inspection, and drives any necessary corrective/preventative actions required in a timely fashion - Responsible for the adherence and administration of all site and Vertiv Safety policies on job sites - Operates in a safe manner in accordance with published safety guidelines - Must wear appropriate PPE as per company guidelines and accordance with job duties - Adhere to work hours policy guidelines – “14 hours rule” - Report all work related accidents or injuries within 24 hours to the appropriate personnel - Must be a role model to fellow associates with regards to safety by setting a positive example - Lead by example with the use of STOP WORK Authority, Good Catch engagement, and timely closure of necessary corrective/preventative actions ADMINISTRATIVE RESPONSIBILITIES - Ensure adherence to Vertiv Warranty process in partnership with Project Manager - Provide accurate and timely reporting in accordance with published guidelines - Timecards, expense reports, mileage reports, SR/task closure, forms, et al. - Supports Project Manager with obtaining any necessary technical data so Project Manager can maintain project systems - Maintain company property according to company policies - Credit cards, PPE, test equipment, laptop, smartphone, et al. CUSTOMER SATISFACTION RESPONSIBILITIES - Provide proper and adequate communication to internal and external customers - Ensure daily alignment of customer expectations and Vertiv activity, and drive clarification/re-alignment if there appears to be misalignment of expectations - Maintain customer satisfaction rates according to company guidelines PERSONAL PERFORMANCE EXPECTATIONS - Make decisions based on the Fundamental 5 in order of importance: Safety, Quality, Timeliness, Cost, Productivity - Capable of making timely decisions, technical and commercial, under pressure - Maintain productive utilization rate according to company guidelines - Adhere to company dress code and safety regulations - Understand and comply with company startup/escalation process and procedures - In all aspects of job requirements, must lead by example, and conduct themselves aligned to Vertiv Behaviors - Ability to communicate with all levels within the organization -Managers, co-workers, Support Services, sales, electronic communications, et al. - Ability to handle stressful situations and provide a calming effect to customer - High level of diplomacy when interacting with internal and external customers QUALIFICATIONS: - Experience (one or more of the following) - ASEET or ASMET preferred - Equivalent industry experience, specifically leading and actively participating in start-up and commissioning of power and/or hvac equipment preferred - Six years’ military experience in a related field - Minimum 2 years of experience in Industrial construction management - Interpersonal Skills - Vertiv Behavior practitioner - Strong organizational skills - Independent operator - Strong verbal and written communication skills - Able to build and maintain trusting customer relationships - Collaborative and cooperative in high-stress environments - Able to communicate at all levels of an organization with a base level of executive presence - Able to quickly respond to changing customer priorities without disruption or resistance - Must be able to read and interpret electrical one-line diagrams and blueprints - In all aspects of the job, need to lead by example, and be held to a higher standard of conduct - Product certifications up to date - Meet all aspects of the job description - Performance evaluation rating of meets all aspects of job requirement or better - Consistent performance and customer relation skills - Technical skills - Ability to make an immediate site evaluation, skills to include environmental temperature, and general operating conditions without supervision - Ability to summarize and report all work related tasks performed - Independently evaluate, recognize and recommend acceptable customer solutions based upon site evaluation - Recommend and direct activities at a customer site by leading technic