Financial Crime Risk Investigations Support Officer II (US)

Job description

Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $23.25 - $34.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Financial Crime Risk Management Job Description: The Financial Crime Risk Investigation Support Officer II processes alerts and/or fraud cases to derive regulatory and policy violations that contributed to fraud and/or AML and Sanctions/ABAC financial crime. Ensures necessary due diligence to support the accuracy of all transactions/activities. Depth & Scope: • Prioritizes and manages own workload to meet SLA requirements for service and productivity • Understands and applies operating policies and procedures • Follows internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients • Escalates non-standard or high-risk activities as necessary • Ensures documentation that is prepared/completed is accurate and properly reflects business intentions and is consistent with relevant rules/regulations • Completes adjudications and investigations – reports/escalates risk issues or process gaps identified • Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency • Ensures necessary due diligence to support the accuracy of all transactions/activities Education & Experience: • Undergraduate degree or equivalent work experience Preferred Skills : • Willing and able to cross train within multiple name screening functions • Works well independently and with a group • Proficient in Technology and able to navigate across multiple systems Customer Accountabilities: • Prioritizes and manages own workload to meet service level requirements for service and productivity • Understands and applies operating policies and procedures • Follows internal policies and industry regulations and operating practices in completing and recording transactions • Escalates non-standard or high-risk activities as necessary • Reports/escalates risk issues or process gaps identified • Identifies and recommends opportunities to resolve business issues • Reviews banking transactions to ensure they are within the bank and regulatory thresholds and guidelines • Forwards unusual transactions and supporting information for further review • Performs a variety of research activities including addressing research discrepancies • Identifies opportunities to improve service delivery and support process improvement initiatives and opportunities to enhance productivity, effectiveness, and operational efficiency • Ensures necessary due diligence to support the accuracy of all transactions/activities • Is knowledgeable of and complies with Bank Code of Conduct Shareholder Accountabilities: • Prioritizes own workload to meet SLA requirements for service and productivity • Consistently exercises discretion in managing correspondence, information, and all matters of confidentiality; escalates issues where appropriate • Is knowledgeable of practices and procedures within own area of responsibility and Bank Code of Conduct • Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high-risk transactions/activities as necessary • Follows internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients • Produces reporting or documentation at the functional or enterprise level • May maintain appropriate project records, databases, and information; reports to management and others on project status and updates • Identifies, recommends, and effectively executes standard practices applicable to the discipline • Adheres to internal policies/procedures and applicable regulatory guidelines Employee/Team Accountabilities: • Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest • Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit • Contributes to a fair, positive and equitable environment that supports a diverse workforce • Acts as a brand champion for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% • Domestic Travel – Occasional • International Travel – Never • Performing sedentary work – Continuous • Performing multiple tasks – Continuous • Operating standard office equipment - Continuous • Responding quickly to sounds – Occasional • Sitting – Continuous • Standing – Occasional • Walking – Occasional • Moving safely in confined spaces – Occasional • Lifting/Carrying (under 25 lbs.) – Occasional • Lifting/Carrying (over 25 lbs.) – Never • Squatting – Occasional • Bending – Occasional • Kneeling – Never • Crawling – Never • Climbing – Never • Reaching overhead – Never • Reaching forward – Occasional • Pushing – Never • Pulling �� Never • Twisting – Never • Concentrating for long periods of time – Continuous • Applying common sense to deal with problems involving standardized situations – Continuous • Reading, writing and c