Senior Engineering Program Manager, Apple Music - ML & Infrastructure, Apple Services Engineering

Job description

Apple Services is an exciting environment and a dynamic development organization. With customers around the world, we are a fast-growing marketplace for music, movies, TV shows, books, podcasts, and apps. We're looking for people who can partner with our Stakeholders and Engineering teams to ship complex, customer-facing music recommendation systems while also driving infrastructure-critical initiatives. Minimum Qualifications: 7+ years work experience as an Engineering Program Manager Strong technical program manager with a proven track record in driving software development initiatives Knowledge of key technologies and systems involved in big data processing, machine learning, and distributed systems Demonstrated ability to manage complex dependency chains across multiple engineering organizations BS in Computer Science, Engineering or related technical filed or equivalent industry experience Preferred Qualifications: Experience driving ML/recommendation system programs and data infrastructure initiatives including A/B testing frameworks, experiment design, GenAI, and interpreting ML model metrics to inform product decisions. Experience with privacy/compliance-gated engineering work including navigating privacy reviews & requests, and translating legal/compliance requirements into engineering timelines. Understanding of waterfall and agile project management methodologies Experience as an embedded EPM, directly supporting engineering teams by facilitating agile ceremonies (e.g., sprint and capacity planning) and managing release documentation Strong facilitation skills to drive complex, cross-functional, and comprehensive projects Exceptional verbal and written communication, including presentation skills to all levels of an organization Comfortable operating in extended ambiguity; able to drive urgency on infrastructure timelines without losing momentum on feature delivery Experience with establishing processes and/or team culture Passionate about protecting privacy while delivering key product insights Prior software development experience is a plus Experience in music industry a plus