Head of Executive Experiences & Innovation Lab

Job description

Imagine what you could do here. The people here at Apple don't just create products — they create the kind of wonder that has revolutionized entire industries. It is the diversity of those people and their ideas that inspires the innovation running through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! Our Sales organization generates the revenue needed to fuel our ongoing development of products and services, enriching the lives of hundreds of millions of people around the world. In many ways, our sales team is the face of Apple to our largest enterprise customers. We are seeking a dynamic leader to elevate and scale Apple's Executive Briefing Center program and Enterprise Innovation Lab globally, with direct responsibility for the Americas team. You will be responsible for the executive experiences of our largest enterprise customers and partners — briefings that inspire and educate, lab engagements that transform industries with the Apple platform. If you are passionate about building relationships, accelerating technology adoption, driving applied innovation, and creating lasting mindshare for Apple through world class experiences, we want to hear from you. Minimum Qualifications: Bachelor's degree or equivalent practical experience. 12+ years of relevant experience leading cross-functional programs, client management, or customer engagement initiatives in complex, matrixed environments; 5+ years in a direct people management leadership role. Proven experience shaping customer or partner engagement through an Executive Briefing Center, Innovation Lab, or similar experiential learning program. Strong consultative skills, with a demonstrated ability to lead executive discussions and ideation sessions with executive audiences. Solid understanding of enterprise sales cycles, best practices, and how EBC and innovation lab programs can be leveraged together to directly influence sales outcomes. Technical fluency with Apple platform technologies and how they interplay with the broader Enterprise IT ecosystem. Demonstrated ability to establish success metrics, analyze data, and communicate program ROI through clear, data-driven insights. Exceptional communication and collaboration skills across all organizational levels, including deep listening, executive presentation, and the ability to influence others to invest in new initiatives. Preferred Qualifications: Background in management consulting or client services specifically within the enterprise technology space. Direct experience planning and executing high-impact executive roundtables, large-scale industry events, or running a dedicated EBC or Innovation Lab. Experience building, scaling, or managing a corporate discussion leader/speaker program or cross-functional expert bench. Proven expertise in developing strategic communications and tailored content specifically designed for senior leadership and C-suite audiences. Familiarity with design thinking methodologies, rapid prototyping frameworks, or tiered innovation engagement models (ideation to prototyping to deployment). Experience managing physical lab or demo environments, including hardware lifecycle, AV systems, and experience design. Track record of coordinating technical specialists (strategy, engineering and design practitioners) in customer-facing delivery roles.