LN Venues, Fan Research & Strategy Analyst

Job description

Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Venue Nation is seeking a highly driven data analyst to bring their passion for live music and data to the team as a Senior Analyst of Fan Research & Strategy. The Venue Nation Fan Research & Strategy team is responsible for incorporating the fan perspective into all aspects of decision-making for our portfolio of venues. From marketing initiatives to food and beverage strategies, we are hyper-fixated on ensuring all decisions are data-driven, and this role will play a key part in collecting, analyzing, and democratizing fan data. This is a brand new, highly visible team with exciting potential for growth. You will be a strong fit if you are someone who is highly organized, loves a challenge, and is willing to go above and beyond to get the job done. WHAT THIS ROLE WILL DO Support the Fan Research manager on all research projects across quantitative and qualitative methodologies Work with cross-functional teams to distribute research activities among a highly passionate audience Design questionnaires, program surveys, monitor fieldwork, analyze data, and synthesize results Translate complex data into clear, actionable insights that influence strategy and decision-making Incorporate first-party transaction data in primary research findings to deliver cohesive, data-driven stories Work collaboratively across all lines of business including food & beverage, fan experience, venue operations, and premium services to drive innovation across the organization WHAT THIS PERSON WILL BRING Bachelor’s Degree required 1-2 years of work experience in consumer insights, either at a market research agency or in-house at an entertainment, media, or consumer brand Proven experience writing surveys, in-depth interview guides, and focus group discussion guides Strong analytical skills and the ability to synthesize large data sets into clear, actionable insights Keen eye for detail – especially when it comes to data accuracy in reporting Proficient in PowerPoint; comfortable creating polished, visually engaging reports Experience with self-service survey tools like Qualtrics or Alida Experience with data visualization and analytics tools (e.g., SPSS, Displayr, Tableau, R) is a plus Willingness to pitch in on every phase of a research project — from programming a survey to presenting results Ability to iterate quickly and adapt to business needs with agility Self-motivated by nature – someone who thrives in uncertainty and isn’t afraid to take charge Strong organizational, prioritization, and communication skills Eagerness to learn new platforms and methodologies Passionate about live music, media, and culture Based in the greater NYC area and able to work onsite 3 days per week Willing to travel to live music venues across the country as needed BENEFITS & PERKS Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits: HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA) YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days WEALTH: 401(k) program with company match, stock reimbursement program FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment OTHERS: Volunteer time off, crowdfunding match EQUAL EMPLOYMENT OPPORTUNITY We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of