Digital Technology Site Services Lead (Onsite)

Job description

Date Posted: 2026-08-31 Country: United States of America Location: US-MD-ANNAPOLIS-904 ~ 2551 Riva Rd ~ BLDG 904 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance Type: None/Not Required Security Clearance Status: Not Required Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense. The DT Site Lead serves as the on‑site integrator between Enterprise Digital Technology Services, Operations Technology, application owners, local business operations, and critical production environments across Collins’ facilities. This role ensures that secure, reliable, and compliant technology services enable business outcomes and support production, while maintaining an audit‑ready posture across all site infrastructure. The DT Site Lead acts as the single point of contact for escalations, outages, technology deployments, and infrastructure‑related decisions, representing both DT strategy to local leadership and site priorities back to DT.**This is an onsite position in Annapolis, MD** What You Will Do * Site Leadership & Advocacy • Serve as the primary DT representative and escalation point for all infrastructure, application, operations, service delivery, and support issues. • Communicate DT strategy, capabilities, solutions, and cost considerations to site leadership. • Advocate for site needs within Enterprise DT to ensure alignment of priorities, funding, and service levels. • Keep current on changes to DT service offerings, technologies, and regulatory requirements that impact the site. Infrastructure Reliability, Security & Compliance • Ensure secure, reliable, and compliant technology operations across all site environments. Maintain the site in an audit‑ready posture; support audit activities, site assessments, and ensure alignment with all RTX policies and standards. • Oversee EDGE hosting consumption and drive cost optimization across supported platforms. • Manage infrastructure compliance related to security, data protection, environmental controls, and regulated workloads. Service Delivery & Relationship Management • Cultivate and maintain critical relationships with local business leaders, enterprise partners, and third‑party vendors. • Manage RTX partner performance to ensure SLAs are exceeded and prosumer outcomes are continuously improved. • Act as the conduit for escalations related to DT support, services, and delivery, ensuring timely resolution and clear communication. Project Coordination & Operational Support • Coordinate local infrastructure projects and deployments including network/wireless upgrades, facility expansions, conference room builds, machine installations, and related technology enablement. • Support implementation of Enterprise DT initiatives such as but not limited to; security enhancements, compliance programs, collaboration tool rollouts, and telecommunications improvements. • Oversee and coordinate recurring maintenance activities for critical site technology (e.g., label printers, handheld devices, UPS testing, fire suppression and HVAC systems supporting DT environments). Qualifications You Must Have: • Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience. • U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. • Experience in Digital Technology, Operations Technology, or related technical infrastructure fields. • Strong understanding of network, compute, hosting, and end‑user technology environments. • Demonstrated ability to manage vendors and performance against SLAs. • Experience supporting regulated or audit‑sensitive environments is preferred. • Excellent communication, relationship management, and problem‑solving skills. • Ability to manage multiple priorities, navigate ambiguity, and collaborate across functional groups. What We Offer: Some of our competitive benefits packages include: • Medical, dental, and vision insurance. • Three weeks of vacation for newly hired employees. • Generous 401(k) plan that includes employer matching funds and separate. employer retirement contribution, including a Lifetime Income Strategy option. • Tuition reimbursement program. • Student Loan Repayment Program. • Life insurance and disability coverage. • Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection. • Birth, adoption, parental leave benefits. • Ovia Health, fertility, and family planning. • Adoption Assistance. • Autism Benefit. • Employee Assistance Plan, including up to 10 free counseling sessions. • Healthy You Incentives, wellness rewards program. • Doctor on Demand, virtual doctor visits. • Bright Horizons, child, and elder care services. • Teladoc Medical Experts, second opinion program. • And more! Learn More & Apply Now! Do you want to be part of a new, exciting initiative to combine foundational IT with new digital technologies? Our Digital Technology team is driving business efficiencies and a better customer experience by connecting technologies, people, information and processes. From making aircraft more electric, intelligent and integrated to building new software platforms such as Internet of Things, big data, artificial intelligence, and blockchain, there’s no better place to be right now than in digital. If you’re an agile thinker who enjoys utilizing modern technology to make big improvements, then you’re a perfect fit for this team.