Analyst 3, Forecasting & Analysis

Job description

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary This role supports short- and long-term workforce planning through data analysis, forecasting, and strategic insights. The position partners with leaders across the organization to evaluate operational needs, analyze workforce trends, and develop recommendations that support operational and financial objectives. The ideal candidate can translate complex data into meaningful insights, communicate findings effectively to senior leadership, and influence business decisions through data-driven recommendations. Job Description Responsibilities: Analyze operational, financial, and business data from multiple sources to support staffing, capacity, resource planning, and strategic decision-making; identify trends, risks, opportunities, and capacity gaps. Develop forecasts and analytical models to evaluate current and future workforce needs based on business demand, organizational growth, and operational priorities. Translate complex data and analysis into clear, actionable insights and recommendations, and communicate findings to senior leadership through compelling presentations and storytelling. Create and maintain reports, dashboards, visualizations, and presentations using Tableau and other Business Intelligence tools to support strategic and operational planning. Partner with Business Intelligence teams and cross-functional stakeholders to identify reporting and analytical needs, develop effective reporting solutions, and independently address business questions when needed. Support budgeting and financial planning by evaluating staffing requirements, forecasting workforce costs, and providing data-driven resource recommendations. Assess workforce impacts and planning requirements associated with onboarding new business groups, functions, or strategic initiatives, and collaborate with business leaders to align workforce plans with organizational goals. Exercising independent judgment and discretion in significant matters, contributing to strategic planning and problem-solving Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Required Qualifications Experience analyzing and interpreting large or complex data sets to drive business decisions, with strong analytical, critical-thinking, and problem-solving skills. Experience with workforce management, capacity planning, staffing models, or operational forecasting. Ability to synthesize complex data into clear, actionable insights and communicate findings effectively through storytelling and executive-level presentations, with strong written and verbal communication skills. Proficiency with Tableau and other reporting, Business Intelligence, or data visualization tools. Strong organizational and project planning skills, with the ability to manage multiple priorities and work effectively in a fast-paced environment. Preferred Qualifications Background in finance, financial analysis, or related functions, with experience applying financial insights to business decisions. Experience partnering with Business Intelligence teams to develop or enhance reporting and analytical solutions. Experience supporting complex workforce, operational, or strategic planning initiatives. Key Success Factors Strategic thinker who connects workforce, financial, and operational data to business outcomes. Business partner and influencer who can translate analysis into recommendations that shape leadership decisions. Executive communicator who can make complex information clear, concise, and compelling for senior audiences. Independent and collaborative with the judgment to determine the appropriate analytical approach while building strong cross-functional partnerships. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Analytical Analysis, Cross-Team Collaboration, Data Storytelling, Relationship Management Compensation Colorado Pay Range: $64,053.17 - $96,079.75 Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such