Centralized Community Home Lending Advisor - Bilingual (English/Spanish) - Jacksonville, FL/Tempe, AZ/Columbus, OH

Job description

Join our fun, high-energy team as a Centralized Community Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers’ chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization. You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase. You will have a unique opportunity to grow your career while making a significant impact on our business. As a Centralized Community Home Lending Advisor in Chase Home Lending, you will guide your clients through the process of home ownership, ensuring strong sales results. Utilizing your extensive knowledge and understanding of home lending products, you will act as the primary point of contact for your customers throughout the duration of the loan. You will comply with all regulatory requirements while marketing and promoting the financial products offered by Chase. Job Responsibilities Convert inbound and outbound leads into mortgage loan applicationsSource all business and logging all contacts with prospectsUse consultative selling of Purchases Loans in a call center environmentRecommend optimum product/rate program combinations to prospectsEnsure compliance with applicable statues and proceduresProvide feedback on lead qualityMeet required sales performance for pre-established goal volume Required qualifications, capabilities and skills Ability to read, write and speak Spanish fluently.Proficient with Microsoft Applications (Word, Excel and PowerPoint)Self-motivated and detail orientedExcellent oral and written communication skillsOrganized with a demonstrated ability to manage multiple tasks and meet deadlines in a timely mannerDemonstrated ability in providing superior customer service and consultative selling Preferred qualifications, capabilities, and skills FHA/VA sales experience Call Center experience Marketing, promoting, relationship building, and consulting skills Experience in the Financial Services, Mortgage, Auto, Medical or Education industries