Production Manager - Factory-Built Housing

Job description

ABOUT US Reframe Systems is a Physical AI and robotics company on a mission to make high-performance housing attainable and abundant in the communities where people want to live. Through our vertically integrated delivery model and highly automated microfactories, we deliver climate-resilient homes and buildings with greater speed and predictability than traditional construction. Our volumetric modular buildings are produced in our Andover, MA microfactory, with a growing pipeline across North America and a new microfactory on the way. We are building a system that balances repeatability with site-responsive design, enabling homes adaptable to each site, community, and customer need. Our cross-disciplinary team brings together architecture, robotics, design engineering, software, factory operations, and field delivery to change how housing gets delivered. We’re reimagining the future of housing through a smarter and more sustainable system that empowers people to live better. Come build it with us. WHAT WE'RE LOOKING FOR We’re looking for a Production Manager to lead day-to-day execution for a defined production area in our factory. This is a floor leadership role for someone who thrives in high-velocity operations and can build the management system that keeps teams safe, productive, and improving every week. This is not a role for someone who wants to supervise a steady-state line. We are building the infrastructure to scale, and we need leaders who can bring rigor, systems thinking, and a technology-forward mindset to a genuinely novel manufacturing challenge. RESPONSIBILTIES Daily Management & Execution - Own daily/weekly plan attainment for your area: throughput, minutes/ft², schedule attainment, and rework hours - Run start-of-shift and end-of-shift routines; ensure the team always knows the plan, priorities, and constraints - Coordinate labor, materials, and readiness so work is staged and flow is protected - Surface blockers early with clear options and tradeoffs (bring “2–3 ways to solve it,” not just problems) Safety, Quality & Standards - Own safety performance for your area: hazard escalation, audits, incident response, and corrective actions - Ensure adherence to SOPs / standard work and quality gates; stop and correct out-of-standard work - Partner with Ops Engineering / training owners to ensure training and certification are completed for tasks performed in the area People Leadership & Crew Development - Lead, coach, and develop team leads and operators; set expectations and drive accountability - Address issues directly and respectfully; hold the line on standards - Implement a lightweight rotation / cross-training plan that grows versatility and reduces burnout Operational Excellence & Continuous Improvement - Partner with Ops Engineering / CI to identify, prioritize, and execute improvements that move throughput/efficiency metrics - Support kaizen events, time studies, and standardization; ensure impact is measured and captured (not just ideas generated) - Convert recurring issues into standard work, training content, and improved material flow so the system becomes self-improving Metrics, Visibility & Systems (“Scoreboard”) - Own the area “scoreboard”: targets vs actuals, downtime/constraints, quality escapes, and improvement actions - Participate in weekly leads/metrics reviews; report what happened, why, what changed, and what support you need - Partner with Factory Orchestration / Sidekick stakeholders to improve dashboards and information displays when current metrics don’t drive behavior QUALIFICATIONS - 3–7+ years leading teams in a fast-paced operations environment, with a strong preference for manufacturing / production / fulfillment / industrial operations - Proven track record hitting output targets while maintaining safety and quality - Strong people leadership: coaching, conflict management, accountability, and performance conversations - Strong data orientation: you run a scoreboard, identify gaps, and drive actions to close them - Ability to operate in ambiguity and build structure where it doesn’t exist yet - Clear communicator who can escalate issues with crisp context and options Nice to Have - Experience with Lean / TWI / continuous improvement systems (daily management, standard work, 5S, kaizen) - Experience building training and certification programs (“train the trainer,” sign-offs, skills matrices) - Familiarity with tech-enabled operations (digital work instructions, dashboards, workflow tools) - Construction / building experience (prefab/modular, wood framing, MEP, finishes, installation sequencing); helpful but not required Ideal candidate profiles (examples) - Experienced Manager / Supervisor from a high-velocity factory or fulfillment environment who can quickly learn the “product” (homes/modules) - Lead / Foreperson from prefab/modular or construction who has already adopted a metrics-driven daily management system (targets, standard work, CI cadence) 30 / 90 / 1 year outcomes First 30 days - Build trust and operating rhythm with Production, Ops Engineering, Quality, Manufacturing and adjacent area leaders - Establish baseline area performance (throughput, minutes/SF, quality escapes/rework, safety, schedule reliability) and identify the top 3 constraints - Stand up or tighten daily management: pre-shift planning, visual management, end-of-shift learning loop, and clear escalation paths - Define the area scoreboard (targets vs actuals) and ensure it is visible and used consistently First 90 days - Deliver measurable performance lift against the primary constraint (cycle time, labor efficiency, quality escapes, or schedule attainment) with a repeatable CI mechanism behind it - Implement a stable cross-training/rotation cadence that reduces single points of failure and burnout - Improve standard work adherence and quality gating so repeat issues begin to decline - Establish a reliable weekly cadence for reporting metrics, actions, and improv