SaaS Platform Engineer

Job description

The Opportunity: CapTech is seeking a SaaS platform engineer to play a hands-on role in the engineering, administration, and evolution of our enterprise application ecosystem. This is not a traditional “support-only” role. You will serve as a technical owner and subject matter expert for critical SaaS and cloud platforms, driving automation, security, scalability, and user experience improvements across the organization. You’ll partner closely with ITOperations, InfoSec, and Business teams to design solutions that scale and you’ll have the autonomy to influence tooling, architecture, and operational standards. If you enjoy deep technical problem-solving, building elegant automation, and improving how modern enterprises actually work, this role offers meaningful scope and visibility. What You’ll Do: • Act as a technical owner for a portfolio of SaaS and select on‑premises platforms supporting CapTech employees • Evaluate, pilot, and implement AI-enabled tools that improve productivity, support, and operational insight • Design, implement, and continuously improve application configurations, integrations, and access models • Lead automation initiatives (AI Agents, PowerShell, APIs, workflows) to streamline provisioning, access management, audits, and operational processes • Serve as a subject matter expert for the Microsoft ecosystem (M365, Entra ID, Power Platform, Intune, Copilot) • Design and manage SSO integrations using SAML and OIDC, ensuring secure and consistent access patterns • Partner with Security and IT Leadership to enforce least‑privilege access, governance controls, and audit readiness • Influence change management practices aligned with ITIL, balancing agility and stability • Analyze trends, risks, and usage patterns across platforms to inform roadmap decisions Experience & Expertise: • Experience supporting and administering complex cloud-based SaaS environments in professional or enterprise settings • Demonstrated ability to operate as a trusted technical advisor and escalation point • Experience administering: • Microsoft 365 (including Entra ID, Power Platform, Intune, and Copilot) • Azure, AWS, and Google Cloud Platform • Platform configurations across a diverse portfolio of SaaS solutions • Strong PowerShell scripting skills • Comfort working in macOS and Windows CLI environments • Understanding of identity, authentication, and authorization models • Proven ability to gather requirements, author clear documentation, and translate business needs into workable technical solutions Mindset & Approach: • Customer-focused, but systems-minded—you fix root causes, not just symptoms • Comfortable operating with autonomy and accountability • Curious about AI, automation, and emerging tools—and pragmatic about applying them responsibly • Strong communicator who can engage effectively with both technical and non-technical stakeholders CapTech is an award-winning consulting firm that collaborates with clients to achieve what’s possible through the power of technology. At CapTech, we’re passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country.