Lead Field Service Representative - Water Technologies

Job description

Job Summary: As a Field Service Representative (FSR), you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for one of our customers from one of a variety of industries. This mission-critical role involves working on a variety of technologies, including catalytic oxidation, wastewater clarification, media filtration, softening, reverse osmosis (RO), and filter press separation. Duties & Responsibilities: Operate, monitor, and optimize equipment performance Conduct critical and preventative maintenance and calibration activities on equipment Take samples and support the Lab FSR in performing analytical testing such as: pH, COD, DO, Ammonia, ATP, TSS, 30-min settling tests, Phosphorus, in addition to various other site-specific testing requirements Support the Lab FSR in reviewing lab data and making appropriate process changes based upon plant conditions and laboratory results Utilize a forklift as needed for plant operations purposes Monitor, adjust, and maintain chemical injection systems Support the maintenance team in maintaining inventory of spare parts and adequate supply of chemicals and replacement parts Carry out mechanical, electrical, and control troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation Create and maintain site documentation, and provide customers with detailed technical summaries of work performed Consult with shift lead and site management Ensure contract compliance with volume and quality specifications Meet customer access requirements to sites Other duties as required Data interpretation, record-keeping, reporting, and critical decision-making skills Knowledge, Skills & Abilities: Knowledge of basic wastewater or water treatment Knowledge of preventative maintenance for pumps, bearings, blowers, and general rotating equipment Knowledge of basic computer skills Proficient in Google Suite and/or related software Excellent mechanical know-how and problem-solving skills Ability to read, write, and communicate orally in English in a fluent manner Education & Experience: Required High School Diploma / GED 2+ years’ experience of service/maintenance or equivalent in an industrial environment A valid driver's license Preferred Bachelor's or Associate's Degree in Science/Engineering (STEM) or technical certificate in Instrumentation Working Conditions: Work is performed primarily indoors in an industrial environment (single location) There are other typical industrial risks, and training will be provided as needed