Security Scheduling Manager - Live Nation/Crossroads Venues Boston

Job description

Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHAT THIS ROLE WILL DO Ensure all security departments are adequately staffed for every event (adequately for each individual event or venue staffing level) across the Crossroads portfolio. Monitor and manage payroll. Accurately submit all hours worked for team members into payroll system for timely processing. Actively oversee staffing numbers with backup plans for hiring throughout the peak season if needed. In addition, actively monitor attendance numbers and communicate staffing changes to department supervisors. Coordinate employee training schedules and monitor progress and compliance with company requirements. Assist Associate Directors of Security with issuing of all venue credentials, invoices, etc. Other tasks as assigned by Associate Directors of Security. Ensure record keeping and proper filling of; Pre-Event Inspection Reports, Event Related Incident Reports, Workman Comp/General Liability Claims. Oversee the ordering, fulfillment and delivery of all venue gear. Occasionally work security manager shifts. WHAT THIS PERSON WILL BRING 1 years' plus of administrative experience. 2-3 years’ plus of work experience in a comparable role. High School Diploma or equivalent preferred. Great attention to detail and ability to work against deadlines. Strong strategic thinking and creative problem-solving skills. Excellent verbal, written and interpersonal communication skills. Acute sense of judgment, tact and diplomacy. Position requires sitting, typing, walking and occasionally lifting 25 lbs. plus using proper lifting techniques Previous experience with ABIMM (TMSS) preferred, or 5+ years with similar TKS Flexible Schedule (days/nights, late hours, weekends, and holidays) Tolerance of all cultures, music and art forms Ability to perform duties in a professional manner and appearance; ability to make independent and good judgment decisions within proper policy and procedures. A strong-sense of teamwork and ability to execute programs Preferred: Bi-lingual Experience recognizing valid ID’s Experience in a live music environment Self-defense training Experience using metal detection equipment EMT or other medical background Physical Demands/Working Environment: Working environment is fast-paced, often loud and stressful Position requires extended periods of prolonged standing and working on your feet EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. F