Manager, Histology

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: The Opportunity This position works out of our Madison, WI location in the Cancer Diagnostics division. The Histology Manager is responsible for the operation of the Cancer Diagnostics Histology Laboratory, including leadership of the designated laboratory team. This operational leader will continually build the Histology team’s capabilities as it takes on new products, new laboratory information management systems, new laboratory processes, and rapidly increasing sample volumes. He or she will collaborate with various departments and cross-functional teams to ensure the quality and timeliness with which patient and study samples are processed and will have accountability for the Histology team’s deliverables on a wide range of product development and process development projects as assigned. The Histology Manager will facilitate timely and effective communication with Customer Service, Pathology, the Analytical Laboratory, and within the Histology team regarding service coverage needs and resolution of issues related to commercial patient samples, adjusting laboratory staffing levels as needed. The Histology Manager is responsible for the compliance of the Histology Laboratory with all regulatory requirements and Exact Sciences policies and procedures, as well as documentation and monitoring of quality and performance metrics as assigned, and the implementation of process and quality improvement initiatives as assigned. The high volume, stringent quality requirements, and interactive nature of the work requires excellent attention to detail, effective written and verbal communication skills, and commitment to developing and motivating employees. The Manager must be able to work both independently and collaboratively in a team environment, fostering excellent communication and teamwork within the Histology team and with other functional areas. The Histology Manager will act as a liaison between the Histology Laboratory and various functional groups including but not limited to Customer Service, Pathology, Analytical Laboratory, Biomaterials Repository, Quality, Service Engineering, Process Engineering, Information Technology, Reagent Quality, Biostatistics, Supply Chain Management and Facilities groups for the designated operation’s team or projects. Anticipating changes driven by business growth, the Histology Manager may develop plans for the required staffing, equipment and space for the assigned projects or initiatives. He or she will also contribute to management of our growing business by gathering and analyzing Histology production costs, assisting in the budget process as assigned, troubleshooting technical and non-technical problems, coaching and mentoring laboratory staff, building effective teams, managing assigned projects and taking accountability for the Histology team’s operational deliverables. This position will have responsibility for hiring, managing, developing and motivating Histology staff, including the management team. The Histology Manager will prepare the Histology Laboratory for internal and external inspections, ensure ongoing readiness and represent the Histology Laboratory during the inspections as assigned. The Histology Manager will be involved in scheduling and direct supervision of daily laboratory processes. Given the wide variety of responsibilities for this position, the Histology Manager must demonstrate outstanding leadership, operational management, and organizational skills. He or she must have the ability to analyze complex issues and make sound decisions in a timely manner, the ability to remain professional and composed under pressure, and the ability to respond to difficult issues quickly, fairly, and ethically. The Histology Manager must be able to utilize various communication channels effectively and proactively communicate team goals and priorities clearly, openly and objectively, and communicate changes, issues, and challenges in all directions of the organization. What You’ll Work On Include, but are not limited to, the following: • Oversee the operations of the Histology laboratory including but not limited to ensuring processing systems for patient and study samples are functioning properly, consistently achieving turnaround time targets, monitoring quality control testing results, monitoring quality assurance performance metrics as assigned, planning, validation and implementation of new test procedures as assigned, and leadership and supervision of Histology Laboratory personnel. • Maintain stringent standards for quality, identifying any issues which might adversely impact the quality of test results and/or employee safety, and immediately communicating these to the appropriate management representatives as necessary for prompt resolution. • Work with the Histology Laboratory management team and staff, Pathology, Quality and other functional areas on the laboratory’s quality control and quality assurance procedures, technical/process troubleshooting and improvement procedures, and staff training and education programs. • Engage with Histology leadership team for continuous improvement of team leadership practices including department communication methods, hiring and staff assessment, performance and compensation recommendations, teambuilding and preservation and enhancement of Exact Sciences’ unique culture. • Collaborate with Pathology, Customer Service, Analytical Laboratory, Biomaterials Repository, Information Technology, Process and Service Engineering, and other functional areas and cross functional teams to address process and workflow issues. • Manage laboratory a