Managing Director

Job description

Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us. JOB SUMMARY: Under the direction of the General Manager and Account Executive, the Managing Director leads consultative campaigns across products and services within the Security, Cloud, and Data domains—from contract signature through delivery—ensuring scope, deliverables, budget, client satisfaction, and business outcomes are met. This role supports the full project lifecycle (presales through delivery) to confirm solutions are properly scoped, designed, implemented, and tested to meet client needs. This is not an account management role; the position reports directly to the Account Executive(s) for the accounts served. SUMMARY OF ESSENTIAL JOB FUNCTIONS: Stakeholder Management & Engagement • Build trusted relationships with senior leaders, project sponsors, and business units to understand objectives and priorities. • Serve as the primary point of contact between business units and technical teams to align goals and solutions. • Define success metrics with stakeholders for strategic initiatives and sales targets. Sales Strategy & Revenue Growth • Develop and execute sales strategies to identify and pursue opportunities, win new business, and expand existing accounts. • Upsell and cross-sell by recommending products, services, and solutions aligned to customer goals. • Build, maintain, and forecast an accurate sales pipeline from prospecting through close. • Lead contract negotiations and pricing discussions to secure new business while aligning to client needs and profitability goals, in collaboration with the Account Manager. • Manage the partner agreement process with Trace3. • Review current agreements (as applicable). • If additional agreements are needed, engage the appropriate Trace3 team to initiate the process. • Serve as the liaison between Trace3 and partners, coordinating action items through execution. • Engagement oversight • Oversee project delivery to ensure client and stakeholder satisfaction. • Drive timely partner resource assignment. • Review and process change orders internally (as applicable). Strategic Planning & Roadmap Development • Partner with domain leaders to create and execute short- and long-term strategies aligned to sales and business goals. • Develop networking and collaboration roadmaps with milestones, timelines, and revenue targets. • Align technology and sales efforts to ensure offerings meet business needs and generate revenue. Project Leadership & Oversight • Own execution of strategic projects to keep work on track and deliver measurable outcomes. • Coordinate with project managers, engineering, and sales to deliver solutions that meet business and revenue goals. • Identify and mitigate risks to project execution and sales success. Sales Performance Monitoring & Reporting • Monitor and report on sales metrics (revenue growth, performance, and market penetration) and provide actionable insights to leadership. • Prepare client proposals, progress reports, and sales forecasts for clients and senior stakeholders. • Meet or exceed sales quotas and KPIs for engagement and revenue growth. Networking and Collaboration Advocacy & Communication • Advocate for networking and collaboration needs internally and externally, ensuring domain priorities are reflected in product, sales, and resourcing decisions. • Provide regular updates on project delivery and sales performance, including market opportunities and customer feedback. Cross-functional Collaboration • Work with sales, marketing, product management, engineering, and customer success to support strategic projects and sales opportunities. • Align cross-functional efforts to support domain initiatives and meet technical and sales objectives. • Escalate sales or technical issues as needed and drive cross-team resolution. Daily Tasks: • Sales Strategy & Client Prospecting (30%) • Identify sales opportunities within the domain and develop tailored pursuit strategies, including new-client prospecting. • Stakeholder + Partner/Vendor Engagement & Relations