Vice President, HR Product Delivery Manager (Talent Acquisition)

Job description

Join JPMorganChase’s Human Resources Product team supporting Talent Acquisition—with a focus on improving the end-to-end experience for candidates, hiring managers, and recruiters. We build and deliver products and capabilities that help teams hire efficiently, make informed decisions, and create a consistent, high-quality candidate experience at scale. We’re looking for a Product Delivery Manager to drive predictable, high-quality delivery across the Talent Acquisition product portfolio—connecting strategy to execution, coordinating across teams, managing delivery risks, and supporting go-to-market activities that drive adoption. As the HR Product Delivery Manager (Talent Acquisition), you will partner closely with Product Managers and cross-functional teams (technology, design, data/analytics, controls, operations, and change/communications) to deliver Talent Acquisition products on time and with high quality. You’ll bring strong program/project leadership, a delivery mindset, and the ability to operate in a complex stakeholder environment. Job responsibilities: - Translate Talent Acquisition product strategy into clear delivery plans, milestones, dependencies, and outcomes aligned to business priorities. - Lead delivery ceremonies and routines (kickoffs, planning, execution, issue resolution, status reporting) to ensure scope, timeline, and resourcing are well-managed. - Coordinate across product, engineering, design, data/analytics, and operations teams to drive decisions, remove blockers, and maintain momentum. - Identify delivery, operational, and compliance risks early; define mitigation plans; and manage the team’s delivery governance and control-related work (as applicable). - Build and maintain a stakeholder map; partner with HR and Talent Acquisition leaders, recruiting teams, and technology partners to ensure requirements, priorities, and outcomes remain aligned. - Define and track delivery and product success metrics (e.g., release readiness, adoption, user satisfaction, cycle times, quality indicators) and share insights with senior leadership. - Partner with communications and change management to plan launches, enable users, and drive awareness and adoption across recruiter and hiring manager audiences. - Improve delivery practices, tooling, and operating rhythms to increase efficiency, transparency, and execution quality. - Support capacity planning and resource allocation to ensure critical work is staffed appropriately and delivery commitments are realistic. - Help ensure delivered capabilities translate into measurable improvements in hiring outcomes and user experience. Required qualifications: - Bachelor’s degree in Human Resources, Business Administration, Project/Program Management, Product Management, or a related field (or equivalent experience). - Proven experience leading complex initiatives in program/project delivery, within HR, Talent Acquisition, or enterprise platforms. - Strong execution skills: ability to manage multiple workstreams, prioritize effectively, and drive clarity through ambiguity. - Excellent communication and stakeholder management skills, including comfort presenting to senior audiences. - Experience with delivery tooling (e.g., Jira/Jira Align/Confluence or similar) and disciplined delivery methods. - Analytical and problem-solving capabilities; ability to use data to drive decisions and improve outcomes. Preferred qualifications: - Experience delivering products that support candidate experience, recruiter workflow, hiring manager tools, interview processes, or recruiting analytics. - Familiarity with change management and adoption planning for enterprise HR capabilities. - Experience partnering with data/analytics teams to define metrics, dashboards, and insights. - Interest in modern automation and AI/LLM-enabled efficiencies within HR or recruiting workflows.