Global Trade Finance Representative II

Job description

Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $24.00 - $33.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: This role creates Banks Acceptance financing, processes, accepts and/or affects payments under Documentary Collections. Depth & Scope: Requires specialized expertise to provide complex transactions/product feature advice and guidance to customers Requires specialized skills and expertise in a range of products, services, concepts and processes and could be characterized by moderate - high complexity/risk Acts as an account and credit administration process/ product expert to customers and/or internal partners Identifies complex problems and formulates the most appropriate solution Uses insights into how the customer or sales team integrates with other teams to coordinate efforts and resources to achieve shared objectives Education & Experience: High School Diploma or GED 2+ years of related experience preferred Customer Accountabilities: Acts as a resource for Global Trade Finance team Receives new letters of credit and/or amendment for issuance or advising Reviews for compliance and consistency with letter of credit terms Processes, accepts and/or affects payments on Import/Export Documentary Collections Answers and resolves investigations and Customer inquiries Verifies authenticity of letter of credit transactions by ensuring the information is properly authenticated Examines letter of credit documents ensuring all letter of credit terms have been complied with or notifies of discrepancies Assists account officers with clarifications of terms, pricing, and discrepancies Informs manager of any Customer issues Collects and processes fees Maintains high level of technical and procedural expertise including knowledge of company products and services Maintains high level of understanding of letter of credit products Shareholder Accountabilities: Prioritizes and completes own workload to meet SLA requirements for service and productivity, and supports the team manager in prioritizing and managing team workload Actively maintains an understanding of internal and industry regulations and trends, develops and shares knowledge of emerging issues and risks, and assesses potential impacts on operating policies, standards, and procedures Consistently exercises discretion in managing correspondence, information, and all matters of confidentiality Supports the development and/or implementation of standards, policies, procedures, and solutions that mitigate risk and maximize service availability, efficiency, and effectiveness Contributes to the development and delivery of presentations and communications to management or broader audiences Protects the interests of the organization by identifying and managing risks and ensuring the prompt and thorough resolution of escalated non‑standard, high‑risk issues Adheres to enterprise frameworks and methodologies related to operational activities for the area (e.g., Anti‑Money Laundering, Business Continuity Management) Supports change‑management projects or programs that impact the business, functions, or processes, and ensures clear communication and documentation of new processes Identifies, leads, and actively participates in process‑improvement initiatives and determines solutions that enable business growth Employee/Team Accountabilities: Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit Participates in personal performance management and development activities, including cross training within own team Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities Contributes to a fair, positive and equitable environment that supports a diverse workforce Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and lev