Payments-Global Clearing-Product Solutions-Vice President

Job description

Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients’ needs. As a Product Solutions Manager in Global Clearing, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams. Job responsibilitiesLeads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectivesServes as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trendsSupports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materialsEngages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmapRequired qualifications, capabilities, and skills5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of productsExtensive experience working in a sales cycle and engaging with clients on a regular basisExperience modifying preconfigured solutions to meet complex problemsDemonstrated prior experience working in a highly matrixed and complex organization This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.