Field Service Engineer

Job description

This position requires between 70%-80 travel for extended periods of time - This can range from 3 weeks away from home and work from home 1 week. Essential Responsibilities: ENGINEERING SUPPORT • Participate in Model Reviews, Engineering Design Meetings, and Safety in Design reviews to ensure accessibility, maintenance, and operability of process equipment • Perform control system factory acceptance tests with clients and client-designated representatives • Ability to define problems, collect data, establish facts, and draw valid conclusions to improve operations and determine design viability • Apply mathematical operations to water treatment chemistry calculations, plane geometry, chemistry formulas, determination of test reliability and validity, budget analysis, and Time & Material (T&M) contract cost monitoring CONSTRUCTION • Serve as construction liaison between design engineering and construction teams during the erection of Water Treatment Plants • Identify and correct equipment alignment issues and plumb adjustment figures during installation • Manage activities of outside vendors and suppliers, ensuring services and supplies meet project specifications and performance requirements • Maintain a strong safety mindset to ensure executed work reflects technical requirements within company safety standards COMMISSIONING • Develop and execute Commissioning Schedules and Performance Plans for Water Treatment Plants • Commission Water Treatment Plants by ensuring process equipment and control systems perform per specifications • Perform specific PLC/HMI activities, including Control System IO Checkout, system networking, program upload/download, understanding ladder logic and function blocks, troubleshooting code, and writing simple logic • Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance at customer sites OPERATIONS • Develop Standard Operating Procedures and log sheets to document and monitor equipment operation • Develop and execute classroom and hands-on training regarding the operation and maintenance of process equipment • Perform after-market services, including site inspections, equipment inspections, and operator training • Prepare timely and accurate technical reports for customer records and reference for future outages QUALIFICATIONS/REQUIREMENTS: • Bachelor's Degree or College Diploma with a minimum of 5 years of experience in the water treatment field, with comprehensive knowledge of structural, mechanical, hydraulic, electrical, piping, welding specifications, and civil engineering notations • Valid passport and driver's license and ability to travel extensively (70-80% ~250 days/year) throughout North America, and to other places in the world. • Expert knowledge of water treatment systems and technologies, including Reverse Osmosis, Ion Exchange, and Thermal systems, with demonstrated ability to perform equipment startup, commissioning, and process optimization • Strong water treatment chemistry knowledge and technical proficiency with the ability to apply engineering principles to troubleshooting, root cause analysis, and problem resolution • Proven ability to work independently and remotely with cross-functional project teams, driving projects to completion with minimal supervision while meeting deadlines and commitments • Advanced technical skills, including competency with analytical instrumentation, calibrated tools, hand tools, and safe handling of chemically aggressive fluids (acids and bases) • Working knowledge of electrical equipment, control systems, and safety protocols with physical capabilities for hands-on instrument servicing and equipment handling • Strong customer relationship management skills with the ability to balance external and internal stakeholder needs, present effectively to diverse audiences, and communicate complex technical information clearly • Computer proficiency, including word processing, spreadsheets, network operations, and database management for technical documentation and reporting • Excellent verbal and written communication skills with the ability to create concise technical reports and deliver presentations to customers, clients, and internal teams • Effective prioritization and multitasking abilities for managing multiple service projects, instruments, and administrative responsibilities simultaneously • Sound business judgment with the ability to conduct risk-reward analysis, make strategic decisions aligned with organizational objectives, and contribute effectively within commercial team environments • Self-motivated professional with strong mathematical skills, customer service orientation, and proven ability to learn company procedures and adapt to evolving technical requirements DESIRED CHARACTERISTICS: • Experience in Commissioning, Construction, or Services. • Bachelor's Degree in Engineering or Equivalent from an accredited University or College. • Mechanical experience and know-how (hands-on, reading and interpreting drawings, etc.), particularly with water treatment equipment (pumps, valves, instrumentation, relief valves, regulators, pneumatic systems, etc.) • Electrical experience and know-how (hands-on, reading and interpreting drawings, etc.), particularly with electrical panels and water treatment equipment. • Ability to plan multiple priorities and focus on the most important ones. • Ability to adapt quickly to new problems, clients, and situations. • Training in Lock-Out/Tag-Out procedures preferred. • Operating experience with water treatment equipment, including evaporators, crystallizers, reverse osmosis (RO) systems, micro-filtration, clarification, and conventional filtration. Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions