Software Engineering PMTS

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Roles and Responsibilities: As a Principal Member of Technical Staff (PMTS) on the FKP team, you will drive the technical direction for designing and implementing software that manages Kubernetes clusters at massive scale. You will lead the creation of complex design documents, present architectural strategy to senior technical and cross-functional audiences, and guide the implementation of solutions across the team. You will play a key role in evaluating and integrating open source technologies into the FKP software stack, and set the technical bar for how these integrations are done. We are developing the next-gen architecture for FKP, and as a PMTS you will be a primary architect of this transformation. You will design and implement distributed systems, control planes, and APIs that operate at planet scale, orchestrating and managing clusters and resources across thousands of clusters and all substrates. You will identify architectural gaps, propose and drive solutions, and mentor other engineers as they build against your designs. Desired Skills and Experience: Deep expertise in the following programming languages or equivalents: Golang Bash (working shell knowledge required) Deep, hands-on experience with the following technologies: 8+ years experience with distributed systems, APIs, Kubernetes, Docker, and container orchestration at scale 5+ years experience with AWS and/or GCP services Strong experience with Terraform and infrastructure-as-code practices CI/CD services, e.g. Jenkins, Argo, Spinnaker Observability tools, e.g. Prometheus, Grafana, Splunk, ElasticSearch, Argus Track record of architecting and operating systems at planet scale, with demonstrated ownership of major design decisions General Skills: Proven experience designing and operating APIs and async workflows at scale Deep experience with infrastructure as code AI proficiency, including applying AI tools to accelerate design, development, and operations Strong grasp of DevOps principles and how to instill them across a team Demonstrated ability to lead multiple concurrent initiatives, set technical priorities, and adapt plans as needs shift Excellent technical leadership, mentorship, and communication skills, with the ability to influence architecture decisions across teams and drive consensus among senior stakeholders Team Description: Are you passionate about operating infrastructure at massive scale and being part of the team that builds the backbone of cloud services? Do you enjoy working with Kubernetes, distributed microservices, and large-scale automation? This is an exciting opportunity to be part of Falcon Kubernetes Platform (FKP), and to help set its technical direction as a Principal engineer. FKP provides Kubernetes platform-as-a-service to engineering teams across Salesforce who power major products such as Sales, Service, Commerce, Mulesoft, and Tableau. Our Kubernetes footprint is expanding by thousands of clusters and to new substrates. We are also building the next-gen FKP architecture, and as a PMTS you will be an instrumental voice shaping that transformation. You will work on open source technologies like Kubernetes, Terraform, Argo, and Spinnaker, with the opportunity to contribute back and help shape the future of these technologies at an industry level. We operate one of the largest Kubernetes fleets in the industry. Our mission is to empower service owners to focus on innovation while FKP delivers secure, reliable, cost-efficient infrastructure that underpins the entire Hyperforce strategy. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – witho