Insomniac - Countdown SoCal NYE 2026 Seasonal Shuttle Coordinator

Job description

Job Summary: WHO ARE YOU? Do you enjoy dance music? Do you excel at exterior operations, shuttle and traffic operations? Then you’re in luck! We are looking for a highly motivated self-starter who embodies both a passion for dance culture and a love of the transportation and exterior realm. Is this you? Read on… WHO ARE WE? Insomniac produces some of the most innovative, immersive music festivals and events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority. Insomniac produces 10,000 concerts, club nights and festivals for seven million attendees annually across the globe. Since its inception, Insomniac’s events have taken place in 13 countries across five continents. The company’s premiere annual event, Electric Daisy Carnival Las Vegas, is the world’s largest dance music festival and attracts more than 525,000 fans over three days. The company was founded by Pasquale Rotella and has been based in Los Angeles since it was formed in 1993. THE ROLE Insomniac is looking for a Seasonal Shuttle Coordinator to support the Exterior Operations team with the safe and efficient operation of festival shuttle loading and unloading areas. This is an entry-level, show-day focused position and a great opportunity to gain experience with festival operations. Shuttle Coordinators work directly with Headliners throughout the event, assisting with safely and efficiently loading and unloading guests on and off shuttle buses. Shuttle Coordinators are expected to provide a welcoming, energetic, and positive experience while maintaining an organized and safe shuttle environment. RESPONSIBILITIES Safely and efficiently assist with loading and unloading Headliners on and off shuttle buses. Provide friendly, professional, and enthusiastic customer service to Headliners throughout the event. Help maintain organized shuttle lines and direct Headliners to the appropriate buses and loading areas. Communicate clearly with Shuttle Leads, bus drivers, security, and other members of the Exterior Operations team. Assist with managing Headliner flow through shuttle loading and unloading areas. Monitor shuttle areas and promptly communicate operational, safety, or Headliner concerns to Exterior Operations team. Assist with setting up and breaking down shuttle queue lines, barricades, signage, and other shuttle-area infrastructure. Assist with placing directional and informational shuttle signage in the days leading up to the event. Maintain a clean, organized, and safe work area. Follow all event safety procedures and instructions provided by Exterior Operations management. Remain flexible and assist with other Exterior Operations duties as assigned. QUALIFICATIONS Must be 18 or older Must be able to walk long distances for long periods of time, constantly moving and on feet Must be able to lift 50+ lbs Clean and presentable attire (show blacks) Must be motivated with an “Everything is possible” attitude Must be an active problem solver, instilled with a sense of urgency for projects large and small. WORK ENVIRONMENT Must be able to tolerate loud noise levels & busy environments May work in drastic temperature climates Must be willing to frequently travel to work events during holidays, evening and weekend hours, as required, to meet deadlines Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa. EQUAL EMPLOYMENT OPPORTUNITY We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Insomniac strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Insomniac will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Insomniac also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a reque