2027 Summer Internship Program - Customer Platforms

Job description

Role Type: Internship/Co-op Work Term: Summer/Term 3 Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $30.00 - $30.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: This role supports their Line of Business in the development and execution of work projects to support the Business' goals & objectives. The Summer Intern embodies TD's Shared Commitments and customer-focused culture. Customer Platforms The Customer Platform provides customer-facing solutions to our businesses and customers, building and running first class enabling capabilities that help service, engage, and enrich the lives of our customers through online and mobile banking products. The internship will focus on supporting TD Bank's online and mobile platforms: Deliver a legendary TD Customer experience for adoption and engagement capabilities through our online browser, and mobile apps for iOS and Android. Evaluate servicing capabilities to understand current performance and provide insights on optimizing the customers end-to-end user experience. Support strategy efforts to meet enterprise business needs through competitive intelligence. Customer Platforms is offering in-person internship opportunities in Mount Laurel, NJ. Interns will be required to be in-office 4 days a week. Depth & Scope: TD Bank U.S. Summer Internship Experience TD Bank U.S. offers an Internship Program with an unparalleled experience – where you’ll gain valuable insight into our vision to Build The Better Bank, while also strengthening the core skills and knowledge you’ll need to launch a successful career. Our 10-week, non-rotational program consists of: A fun-filled, high-energy introduction to TD Bank U.S. A variety of professional experiences and development training Extensive networking opportunities and interactions with senior leaders A dedicated support network, including a formal peer-mentoring program An active role in community service projects Opportunity to join our rotational analyst program upon graduation and participate in our 6 Week Innovation Challenge, VR experience and variety of learning & development opportunities. Education & Experience: Pursuing post secondary degree in business-related disciplines Knowledge of Microsoft tools (Outlook, Teams, Word, PowerPoint, Excel) Excellent interpersonal skills, problem solving and analytical skills Ability to take initiative and accountability of your actions Demonstrated leadership qualities Strong written and oral communications skills Detail oriented with an ability to handle multiple tasks Ability to work independently and collaboratively You must be work authorized in the United States on a permanent basis without the need for employer sponsorship IT-related disciplines preferred Anticipated graduation between December 2027 - June 2028 Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Frequent Walking – Frequent Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Occasional Reaching forward – Occasional Pushing – Occasional Pulling – Occasional Twisting – Occasional Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participati