Sr. Product Manager, Technical

Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview This role is critical for managing complex technical products that align with business objectives and customer needs within the organization. It involves owning the product lifecycle end to end, including vision, roadmap, technical delivery, and stakeholder collaboration. The role requires integrating customer insights, market analysis, and technical feasibility to prioritize product features and improvements. Success is measured by delivering products that meet business goals, customer satisfaction, and technical performance metrics. The work impacts the organization by driving product innovation, operational efficiency, and enhancing customer experiences through effective product management. Job Responsibilities : • Manages development of adoption tools and training materials. • Identify execution, operational, organizational issues that impede product success. Drive improvement plan to change or resolve issues (within sphere of influence). • Support and enable core agile practices and tenants: efficient just-in-time flow; lean practices; elimination of waste; DevOps CICD; • Relationship & People, Professional Development • Collaborates and develops positive working relationships with many teams, including sales, commercial accounting, marketing, legal, go-to-market, finance, Dev, Architecture, Engineering. • Works with outside partners and other third parties. • Develops positive working relationships with Customer groups or Customer Representatives. • Maintains professional knowledge by attending educational workshops; reviews professional publications; establishes personal networks; participates in professional societies. • Develops adoption tools and training material for Technical Product Management team. • • Own the end-to-end product lifecycle for complex technical solutions, ensuring alignment with business goals and customer needs • Conduct market and customer research to identify opportunities and inform product strategy and roadmap development • Collaborate with cross-functional teams including development, architecture, and stakeholders to drive technical delivery and product releases • Analyze quantitative and qualitative data to prioritize features, assess risks, and support decision-making processes • Manage product backlog and coordinate Agile ceremonies to maintain efficient development flow and address technical debt • Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience : • Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience (Required) • Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience. (Required) • 6+ years experience in hands on technical writing production code, solution engineering, or technical architecture in large scale company/ application / product environment. (Required) • 7+ years of relevant Product Management experience in an agile software product development environment. Advanced level understanding of customer experience. (Required) Knowledge, Skills and Abilities : • Agile Methodology (Required) • Backlog Management (Required) • Customer Centricity (Required) • Data Analysis (Required) • Problem Solving (Required) • Product Management (Required) • Product Roadmap (Required) • Solution Architecture Design (Required) • Stakeholder Management (Required) • Strategic Alignment (Required) • Technical Design Documentation (Required) • Technical Writing (Required) Licenses and Certifications : • Certified Scrum Master (CSM) Scrum Product Owner Certification (CSPO) (Preferred) • Other Technical Certification Agile Certified Practitioner (PMI-ACP) (Preferred) • At least 18 years of age • Legally authorized to work in the United States Travel : Travel Required (Yes/No): DOT Regulated : DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Earnings Opportunity: $157,080 - $283,440 National Base Pay Range: $130,900 - $236,200 The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results. The base pay range reflects the compensation component of this opportunity. The candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ363701¶dox=1 At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs