Agentic Commerce Search, Sales & Product Specialist

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the RoleThe future of commerce is intelligent, personalized, and agentic. As part of Salesforce's Digital organization, the Cimulate Specialist helps the world's leading retailers and consumer brands transform digital shopping experiences using AI-native search, product discovery, merchandising, and recommendations.Cimulate combines advanced generative AI with real-time commerce intelligence to help brands understand shopper intent—not just keywords—delivering more relevant search results, higher conversion rates, increased revenue, and exceptional customer experiences.As a dedicated Cimulate Specialist AE, you will drive the adoption of Cimulate across your territory while partnering closely with Salesforce Digital Specialist Account Executives, Core Account Executives, Solution Engineers, Customer Success, and our partner ecosystem to deliver measurable business outcomes.This is a quota-carrying overlay sales role focused exclusively on Cimulate within the Salesforce Commerce portfolio.Your ImpactAs the Cimulate Specialist AE, you will serve as the commercial leader for all Cimulate opportunities within your assigned territory.Own the Cimulate sales strategy and pipeline across your assigned accountsPartner with Digital Specialist Account Executives and Core Account Teams to identify, qualify, and close new Cimulate opportunitiesLead consultative discovery conversations with ecommerce, merchandising, digital experience, marketing, and IT leaders to understand their commerce search and product discovery challengesPosition Cimulate as a strategic AI platform that improves search relevance, product recommendations, merchandising performance, and shopper engagementDevelop compelling business cases tied to measurable outcomes including revenue growth, conversion improvement, average order value, customer satisfaction, and operational efficiencyCoordinate cross-functional resources including Solution Engineering, Product Management, Customer Success, Professional Services, and Partners throughout the sales cycleBuild executive relationships with digital commerce leaders, CMOs, Chief Digital Officers, Heads of Ecommerce, and merchandising executivesMaintain accurate pipeline management and forecasting while consistently exceeding quarterly and annual revenue targetsServe as the internal voice of the customer by providing market feedback that shapes the future roadmap of the Cimulate productPreferred Experience • 5+ years of successful SaaS or enterprise software sales experience with a history of exceeding quota • Experience selling ecommerce, digital experience, AI, search, merchandising, personalization, or marketing technology solutions • Proven ability to navigate complex enterprise sales cycles involving multiple business and technical stakeholders • Executive presence with experience engaging VP and C-level decision makers • Strong business acumen with the ability to connect technical capabilities to measurable commercial outcomes • Experience working in a specialist or overlay sales model alongside account executives and cross-functional sales teams • Excellent collaboration, presentation, negotiation, and account planning skills Preferred Qualifications • Experience selling into retail, consumer goods, or ecommerce organizations • Familiarity with enterprise commerce platforms, search technologies, personalization, recommendation engines, or AI-powered digital experiences • Understanding of ecommerce KPIs including conversion rate, average order value, revenue per visitor, search performance, and customer lifetime value • Passion for AI and emerging technologies that are transforming digital commerce Why Join This Team? This is an opportunity to help define the next generation of AI-powered commerce at Salesforce. You'll represent one of our newest strategic innovations, work alongside world-class Commerce Cloud and Agentforce teams, and help global brands deliver shopping experiences that are more intelligent, personalized, and profitable. If you're excited about helping customers unlock the full potential of AI in commerce while building the future of digital retail, we'd love to meet you. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. 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