Revenue Operations Specialist

Job description

TAKE YOUR CAREER TO NEW HEIGHTS WITH LOOPIO! 🚀✨ Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam. About the Role: We are looking for a driven and highly-organized team member to join our Revenue Operations team. The Revenue Operations Specialist owns the accuracy and usability of GTM data across the revenue lifecycle — from pipeline and forecasting through handoff to Finance. This person will build and maintain the reporting and dashboards that our Sales, Marketing, and Customer Success leadership rely on daily, support the forecasting process end to end, and serve as the front-line point of contact for data, systems, and CPQ requests from the broader GTM organization. Reporting to the Head of RevOps, this is an exciting opportunity for a detailed oriented individual with great interpersonal and analytical skills looking for a place to learn and grow in a collaborative environment. If you thrive on continuous improvement and iteration, enjoy constant learning, embrace adaptability, and are passionate about automation, this opportunity is perfect for you. Note: This is an existing vacancy on the team What You’ll Be Doing: - Data Management: Own data hygiene and governance across GTM systems (field standards, deduplication, validation rules) - Revenue Analytics & Metrics Reporting: Build and maintain dashboards and reports for pipeline health, conversion rates, win/loss trends, and churn/expansion - Forecasting & Planning Support: Partner with Sales, Account Management, and Revenue Operations leadership on revenue forecasting models - Order-to-Cash Handoff: Serve as the checkpoint ensuring Finance can invoice without delays caused by missing or inconsistent deal data - Systems Support & Data Sync: Serve as first point of contact for account data change requests - CPQ & Product Catalog Administration: Ensure pricing, bundles, and product configurations are accurate and aligned with Finance and Product - GTM Reporting & Stakeholder Support: Build and maintain ad hoc data reports and dashboards for Sales, Marketing, and Customer Success What You'll Bring to the Team: - 3–5 years of experience in Revenue/Sales Operations, Business Intelligence, or a related analytical role, ideally in B2B SaaS - Hands-on experience administering Salesforce (CPQ experience strongly preferred) - Familiarity with NetSuite or a comparable ERP/billing system - Experience building dashboards and reports (e.g., Databricks, Tableau, Salesforce reporting, or similar BI tools) - Strong data hygiene instincts and comfort owning governance standards across systems - Clear communicator who can support multiple stakeholders (Sales, Finance, Marketing, CS) with competing priorities - Comfortable operating in a fast-paced, evolving environment with evolving processes Where You’ll Work 📍 - Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from. - Our employees (or Loopers, as we call ourselves!) live and work in 🇨🇦 Canada (British Columbia and Ontario), 🇬🇧 London, and 🇮🇳 India (specifically in Gujarat, Maharashtra, and Bengaluru). - The majority of our team is based in ON and BC, which means these employees live and work remotely within a 300km radius of Toronto (within Ontario) and Vancouver (Within BC). - We offer flexible co-working locations available to Loopers in ON and BC. Those based in ON have the option of working out of our convenient co-working space located in the heart of Downtown Toronto and a 12-minute walk from Union Station. BC Loopers have the option to work centrally in Vancouver. It is whatever works best for you! - You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work 🙇🏾 during the workday - We encourage asynchronous collaboration to effectively work as a global #OneTeam! Why You’ll ♥️ Working at Loopio - Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice https://lattice.com/e-lp/talent-products?utm_source=google&utm_medium=paid-search&utm_campaign=NOAM_Google_Search_Brand_Core_Tier_1__OCT-Conv-Test-HR&utm_adgroup=Brand_Core_Tier_1&attribution=lattice-mktg&_bt=645279480236&_bk=lattice&_bm=p&_bn=g&_bg=149106216630&cq_src=google_ads&cq_cmp=19577143427&cq_con=149106216630&cq_term=lattice&cq_med=&cq_plac=&cq_net=g&cq_plt=gp&qgad=645279480236&qgterm=lattice&gad_source=1&gclid=Cj0KCQiA-5a9BhCBARIsACwMkJ4OzbQBp30JTrxoLWSv3ht4C0NBeu9uyrTE7GCIu8D_lqBGuC3CG7kaAiWnEALw_wcB for our 1:1s and performance conversations - You will have the opportunity to elevate 🪄 your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. - We offer a wide range of health and wellness benefits https://loopio.com/perks-benefits/ to support your physical and mental well-being, starting day 1️⃣ with Loopio. - We’ll set you up to work remotely with a MacBook laptop 🍏, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up. - You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment. - Participate in 🎤 townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! - Our four active Employee Resource Groups https://loopio.com/annual-deib-report/ offer opportunities