OPERATIONS/FIELD SPECIALIST D6

Job description

Assess each store's ability to exceed customer expectations for ease of shopping, service, variety, freshness, cleanliness, food safety and regulatory conditions. Serve as the subject matter expert and liaison with Retail Operations and Front-End/KPF Manger to provide feedback on the effectiveness of the Enterprise operational plans/programs, systems and/or application opportunities. Partner with Asset Protection, KPF & AML Compliance, Division KTM and Division KSM to achieve Front-End goals. Coordinate division rollout and training for all Front-End solutions. Work with store management to identify store opportunities, analyze reports and make recommendations to improve sales, shrink, safety, profit and the customers shopping experience. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities: Analyze store operations data to identify opportunities and work with retail operations department/ store leaders to take corrective actionAssist district managers in monitoring/troubleshooting issues affected by various applicationsPartner with Asset Protection, KPF & Anti Money Laundering, Compliance, Division KTM and Division KSM to achieve Front-End goalsEnsure implementation of division marketing plan and operation initiatives to improve overall customer experienceDiscuss store and department financial performance (sales, shrink, labor expenses, etc.) and other targeted goals with district manager and store leadersEnsure the effective implementation of technologies and upgrade releases and the use of systemsAssist and monitor the installation, training, and follow-up of new equipment and/or work methods via coordinatorsPartner with district managers/ store leadership to ensure stores operate within the expense goalsReview operational measures (reports, scorecards) with store leaders and district managersMonitor competitive situations and significant activitiesProvide feedback to Retail Operations manager, district managers, and store leaders on the strengths and developmental opportunities of associates in the Front-End departments and ensure training and transition as required of new department managersEnsure compliance with federal, state and local laws, and company policies and standards on applications and/or programsMonitor and support Food Safety, Safety and Sanitation best practicesConduct annual Anti-Money Laundering audit for assigned storesTravel to various store locations to provide necessary supportMust be able to perform the essential job functions of this position with or without reasonable accommodation Qualifications: Desired Training curriculum facilitation certifications Minimum Proficient in Microsoft OfficeAbility to recognize and protect highly confidential informationAbility to learn and enhance knowledge and skills in various job related areas Proven success facilitating meetings varying in size and scopeExperience successfully identifying, adopting and leading change initiativesStrong analytical, conflict management and problem resolution skillsDemonstrated ability to work collaboratively with committees and peer groupsStrong skills in leadership, interpersonal relationship building and the development of othersExcellent oral/written communication skills