Head of Builder Sales

Job description

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. Head of Builder Sales, LG Pro Builder (National) Position Summary The Head of Builder Sales is a senior executive leadership role responsible for defining and executing the national sales and commercial strategy for LG Pro Builder across the United States. This leader owns the strategic direction and overall business performance of the Builder channel, driving sustainable revenue and profitable growth, expanding market share, strengthening strategic customer partnerships, and positioning LG as the preferred appliance partner for national, regional, and local builders. As a key member of the leadership team, the Head of Builder Sales provides strategic direction and enterprise leadership for the national Builder Sales organization, establishing clear business priorities, operating standards, and accountability across the organization. This leader is responsible for national sales performance, channel expansion, organizational capability, customer strategy, and cross-functional alignment to accelerate LG's growth within the residential construction industry. Operating at an enterprise and strategic level, the Head of Builder Sales establishes the national commercial strategy, organizational priorities, and operating framework for the Builder channel. This leader ensures effective execution through regional and account leadership while partnering closely with executive leadership, product divisions, marketing, finance, supply chain, operations, customer service, and other corporate functions to remove barriers, align resources, and accelerate profitable growth. The Head of Builder Sales serves as the executive voice of the Builder channel, bringing market intelligence, customer insights, competitive dynamics, and strategic recommendations to senior leadership while influencing enterprise priorities that impact the long-term success of the business. Key Responsibilities National Sales Strategy & Revenue Growth • Define and execute the national Builder Sales strategy to achieve annual and long-term revenue, profitability, market share, and strategic growth objectives. • Establish growth strategies across national, regional, and local builder segments. • Define customer segmentation, market priorities, and resource allocation strategies to maximize national growth opportunities. • Drive revenue and profitable growth through new business development, strategic account acquisition, expansion of existing partnerships, and increased share of wallet. • Establish national sales planning, forecasting, pipeline governance, and performance management standards across the Builder Sales organization. • Identify emerging market opportunities, industry trends, housing dynamics, and competitive developments to inform national business strategy. • Develop and execute strategies to increase LG market penetration across single-family, multifamily, build-to-rent, and other strategic residential construction segments. • Establish strategic priorities for geographic expansion and market penetration based on growth potential, competitive position, and return on investment. Financial & Commercial Leadership • Own national Builder channel financial performance, including revenue, gross profit, pricing, trade investment, and overall profitability. • Lead the development and execution of the annual operating plan, budget, sales targets, and long-term business plans for the Builder channel. • Develop national pricing, trade terms, rebate, incentive, and investment strategies that balance customer competitiveness, profitable growth, and long-term channel value. • Partner with Finance to evaluate business performance, profitability, customer economics, strategic investments, and return on investment. • Establish financial performance expectations and accountability across the national Builder organization. • Identify opportunities to improve commercial effectiveness, pricing discipline, customer profitability, and overall business productivity. Customer & Strategic Business Development • Build and maintain C-suite and executive-level relationships with national builders, regional builders, developers, architects, and strategic industry partners. • Serve as the executive sponsor for LG's largest and most strategic Builder accounts and partnerships. • Lead negotiations for complex national contracts, strategic agreements, and long-term customer partnerships. • Develop strategies to increase customer retention, satisfaction, loyalty, and long-term account growth. • Identify and develop strategic partnerships that create competitive advantage and expand LG's presence within the Builder channel. • Represent LG Pro Builder in executive customer engagements, industry conferences, builder association events, trade shows, and other strategic forums. • Serve as the senior customer advocate within LG, ensuring key Builder needs and opportunities are understood and addressed across the organization. Organizational Leadership & Talent Development