Digital Product Analyst [On-Site]

Job description

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system. Job Description: At Regions, the Digital Product Analyst serves a critical role in supporting the product management team and holds subject matter expertise for their designated product(s), experience(s) or application(s) in which they support. This role will work simultaneously and effectively with product management, product owners, technology and business partners and should have a thorough understanding of Scaled Agile Framework (SAFe) principles to assist the team or other teams in filling resource, knowledge or documentation gaps. Primary Responsibilities Validates documented functionality against system performance to identify and categorize bug-remediation and enhancement work for Agile teams Performs analysis and works closely with the team to identify core product, application or system issues to map out possible solutions Creates and updates system documentation (including process flows, product feature details and user guides) and monitors and updates workflows as required Gathers, organizes, and interprets data to help optimize product performance, drive user satisfaction, and ensure alignment with business goals Collects and documents detailed business requirements and translates them into features or user stories necessary to meet the expected business needs Prepares functional, system and program requirements for Digital value streams for ongoing projects and releases Performs User Acceptance Testing (UAT) for scheduled initiatives, bug remediation, enhancements and releases Evaluates reported system defects and manages the flow and prioritization of related work based on impact, customer need and Product Management prioritization Performs analysis as needed for Objectives and Key Results (OKR)/goal measurement Supports the product teams in all phases of the development lifecycle, including initiation, analysis, development, testing, implementation, and post implementation follow-up Supports product owner in day-to-day tasks, particularly around sprint management Assists with material collation and analysis in preparation for product demos, quarterly business reviews, and other report-outs for the value stream Assists with identifying and taking on tasks that will enable the team’s success Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay. Requirements Bachelor’s degree and two (2) years in application support, business analysis or other related experience OR High School Diploma/GED and six (6) years in application support, business analysis or other related experience May require on call support rotation after hours and/or weekends Preferences Banking or financial services industry experience Prior experience with Agile, Scrum and/or Kanban SAFe Practitioner (SP) Certification Skills and Competencies Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance Ability to learn additional systems as needed Ability to research, analyze data, and derive facts Ability to work in a team environment when applicable Ability to work under pressure and meet deadlines Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.) Strong project management skills Strong verbal, written communication, and organizational skills Strong work ethic and self-motivation This position is intended to be onsite, now or in the near future. Associates will have regular work hours, including full days in the office three or more days a week. The manager will set the work schedule for this position, including in-office expectations. Regions will not provide relocation assistance for this position, and relocation would be at your expense. The locations available for this role are Birmingham, AL, Atlanta, GA or Charlotte, NC. Regions will not sponsor applicants for work visas for this position at this time. Applicants for this position must currently be authorized to work in the United States on a full-time basis. Position Type Full time Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position. Job Range Target: Minimum: $72,883.25 USD Median: $90,230.00 USD Incentive Pay Plans: Th