Facilities Coordinator

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facilities Coordinator- JLL What this job involves: As a Site Operations Coordinator at JLL, you'll provide essential administrative and operational support to the site management team, ensuring smooth day-to-day facilities operations while serving as a key liaison between clients, vendors, and internal stakeholders. We believe the most effective teams are built when everyone is empowered to thrive, and in this role, you'll be empowered to take ownership of diverse responsibilities that keep our facilities running seamlessly. From coordinating vendor activities and managing work orders to supporting front desk operations and client events, you'll be at the center of creating exceptional workplace experiences. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you partner with site teams, regional leads, and client stakeholders to solve problems and drive operational excellence. This position offers the opportunity to develop your facilities management expertise while contributing meaningfully to safety initiatives, budget planning, and continuous process improvements in a dynamic, fast-paced environment. What your day-to-day will look like: • Schedule and coordinate vendor activities, site inspections, and work orders for both Facilities and Moves, Additions, and Changes (MAC) • Support front desk operations by greeting visitors, managing snack and refreshment programs, and liaising with regional mailroom teams • Receive and process client requests for operational and event needs, coordinating site meetings and preparing relevant setups and materials • Maintain accurate records of vendor interactions, service requests, and site activities while tracking key performance indicators (KPIs) • Participate in planning meetings with clients, facility managers, and stakeholders to review schedules and address operational priorities • Communicate issues and concerns requiring resolution to appropriate JLL leadership in a timely and professional manner • Assist in preparation of operational reports, budget development, close-out activities, and maintenance of site documentation and procedures Required Qualifications: • High school diploma or equivalent • 2+ years of experience in facilities coordination, operational support, or similar role in a Corporate Real Estate environment • Experience with vendor management including scheduling, coordination, and maintaining vendor relationships • Proficiency in Microsoft Office Suite (particularly Excel and Outlook) and Google Workspace Apps (Sheets, Mail, and core applications) • Strong organizational skills and attention to detail with demonstrated ability to multi-task effectively • Excellent written and verbal communication skills with strong understanding of customer service principles • Ability to work onsite full time with flexibility for travel between client locations Preferred Qualifications: • Bachelor's degree in related field or discipline • Experience in facilities or property management environment with knowledge of building operations and maintenance • Experience with data entry and Computerized Maintenance Management Systems (CMMS) • Understanding of health and safety practices in workplace settings Location: Redwood City, CA Schedule: Monday through Friday 8am-5pm (some overtime required) This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 79,000.00 – 80,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –Redwood City, CA If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as