Senior Solution Sales Engineer - Confluent

Job description

Introduction At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference. Your role and responsibilities About the Role: Solutions Engineers at Confluent drive not only the early-stage evaluation within the sales process, but also play a crucial role in enabling ongoing value-realization for customers, all while helping them move up the adoption maturity curve. In this role you’ll partner with Account Executives to be the key technical advisor in service of the customers. You’ll be instrumental in surfacing the customers’ stated or implicit Business Needs, and coming up with Technical Designs to best meet these needs. You may find yourself at times facilitating art of the possible discussions and storytelling to inspire customers in adopting new patterns with confidence, and at other times driving creative solutioning to help get past difficult technical roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success for the customer and incremental adoption of Confluent’s Technology. What You Will Do: Help advance new & innovative Data Streaming use-cases from conception to Go-Live Execute on and lead Technical Proofs of Concept Conduct Discovery & Whiteboard Sessions to develop new use-cases Provide Thought Leadership by delivering Technical Talks and Workshops Guide customers with hands-on help and best practice to drive operational maturity of their Confluent Deployment Analyze Customer Consumption trends and identify Optimization opportunities Work closely with Product and Engineering teams, and serve as a key Product advocate across the Customer, Partner and Industry ecosystem Forge strong relationships with key customer stakeholders and serve as a dependable partner for them Required education High School Diploma/GED Required technical and professional expertise 5+ years of Solutions Engineering or similar work experience Experience with Event-Driven architecture, Data Integration & Processing Techniques, Database & Data Warehouse technologies First-Hand exposure to Cloud Architecture, Migrations, Deployment & Application Development Experience with Automation, GitOps and Kubernetes Proficiency in Java, Python or SQL Technical certifications - Cloud Developer/Architect, Data Engineering & Integration Clear, consistent demonstration of self-starter behavior, a desire to learn new things and tackle hard technical problems Exceptional presentation and communications capabilities. Confidence presenting to a highly skilled and experienced audience, ranging from developers to enterprise architects and up to C-level executives Preferred technical and professional experience • Acquisition Agreement Knowledge: Experience with acquisition or integration agreements, understanding terms and conditions, and implementing compliance measures. • Incentive Plan Optimization: Experience in analyzing and optimizing incentive plans to meet business objectives, ensuring alignment with organizational goals. • Stakeholder Engagement: Experience in building and maintaining relationships with stakeholders, facilitating collaboration and communication to drive successful outcomes. IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces. In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisi