Administrative Assistant I - Eurofins Drinking Water and Wastewater Northeast - Pottsville, PA

Job description

The Administrative Assistant I performs a variety of clerical responsibilities under minimal supervision. Responsible for answering and routing all incoming telephone calls and greeting clients, vendors and visitors to the laboratory. Provides administrative support to the laboratory including correspondences, filing, copying and report production. Receives and routes incoming mail and is responsible for proper routing of outgoing mail. Essential Duties and Responsibilities: · Operates a multi-line telephone system. Screens and routes calls courteously and efficiently to ensure clients/vendors receive professional customer service daily. · Greets customers, clients and visitors to the laboratory daily and follows appropriate sign-in procedures to create a positive impression of Eurofins business practices. · Receives and routes mail, faxes and various business correspondences to the appropriate department or employee so that it may be processed in a timely manner daily. · Collects and tabulates information for spreadsheets, reports and databases to produce reports for various laboratory management personnel for internal and external communication purposes. · Performs basic office procedures according to standard operating procedures so information is appropriately maintained. · Prepares outgoing mail and correspondence daily and ensures that it is shipped in the most cost effective manner and received on a timely basis. · Maintains office equipment as needed to ensure proper equipment operations. · Prepares agendas, meeting notes and miscellaneous correspondence upon request to enhance internal communication Basic Minimum Qualifications (BMQ): Education/Experience (BMQ): Education: High School diploma or equivalent. Course work in business or computers preferred. Experience: Six months multi-line telephone systems experience 1 year secretarial/customer service experience Ability and/or Skills (BMQ): · Knowledge of computers and Microsoft Office programs · Operating standard office equipment · Customer service skills · Basic office skills · Ability to work with the public · Work independently with minimal supervision · Ability to prioritize workload and manage interruptions · Ability to communicate orally and in writing