Strategic Account Executive

Job description

Overview Strategic Account Executive, US Health & Life Sciences Microsoft is seeking an experienced Strategic Account Executive to lead one of our strategic healthcare relationships in Florida. This role owns executive engagement, business transformation, and long-term growth across Microsoft's portfolio, with a mandate to help providers translate AI ambition into measurable clinical, operational, and financial outcomes. The Strategic Account Executive serves as the senior orchestrator of a large, cross functional Microsoft team, aligning specialists, engineers, customer success resources, partners, and executives behind a single multiyear account strategy. You will build trusted relationships with the C-suite and with senior clinical, technology, and operations leaders. You will also lead large scale transformation initiatives within a highly regulated environment where trust, privacy, and compliance are non-negotiable. Success in this role requires a rare combination of executive presence, healthcare industry fluency, commercial acumen, and operational rigor. You will own accountability for revenue growth, customer satisfaction, strategic opportunity development, executive governance, and long-term account planning. You will lead through influence, inspiring a high performing virtual team, representing customer priorities inside Microsoft, and translating complex clinical and business challenges into actionable strategies that create value for the customer and for Microsoft. The ideal candidate has a proven track record of leading large enterprise relationships in healthcare or another highly regulated industry, closing complex transformational agreements, and demonstrating measurable business impact from AI and cloud investments. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Account Management- Manages the development and application of a mature/dynamic multi-year customer account plan based on proven methodologies to manage a sustainable, long-term business portfolio. - Leads strategies for the assigned account that yield high-volume sales and open new opportunities for both Microsoft and the partners, aligned to goals, budgets, and forecasts. - Proactively solicits feedback on additional needs, products, and features to develop targeted strategies for customers. - Demonstrates a strong understanding of the customer's business model to articulate growth opportunities, leveraging industry expertise to shape ecosystem. - Influences relevant (internal and external) stakeholders and resources to drive change on behalf of the customer and to enhance team capabilities, improve Microsoft offerings, and adapt Microsoft's messaging to the assigned account. - Leads efforts with key internal and external partners and business including vertical industry partners with technical decision makers in developing, sharing, and promoting mutually beneficial, long-term, tailored account plans to grow sales and partner impact, leveraging deep relationships, influence, and industry expertise. - Collaborates across organization and partners in discussions to impact the broader ecosystem (e.g., passing legislation). - Proactively expands strategic network of key internal and external partners and decision makers, including vertical industry partners, to ensure execution of core tasks and account transactions and to provide a comprehensive account management experience. - Orchestrates the execution of strategies for the assigned account to ensure engagements yield high-volume sales, drive plans to increase revenue potential, and open new opportunities for both Microsoft and the partners, aligned to goals, budgets, and forecasts. - Leads and coordinates a diverse team (e.g., industry experts) on plan execution (e.g., prioritization, delegation) and drives accountability to execute and deliver on account plans and grow the account, leveraging industry expertise. Competitive Knowledge- Leverages internal network of industry experts to strengthen knowledge of the industry (e.g., emerging trends), competitors (e.g., AWS, Salesforce) and customer business priorities (e.g., challenges, competitive landscape) and leverages in-depth knowledge of Microsoft's offerings (e.g., product landscape, solutions, strategy to address customer needs) to share knowledge internally, influence customers' business capabilities, drive more competitive solutions, and enhance growth of the account team. Customer Engagement- Proactively develops a strong, comprehensive understanding of customer's business needs, priorities, strategies, and industry insights. - Anticipates customer's needs to deliver new insights on their business strategy, and educate customers on ways to address them jointly. - Shows long-term differentiated value for the customer, leveraging industry expertise and guides internal colleagues on ways to develop deeper customer knowledge. - Delivers solutions into overall long-term business strategy. - Proactively elevates stakeholder relationships and uses Microsoft sales strategies through multiple levels of the customer's organization to secure buy-in and execution. - Expands strategic customer relationships to drive larger impact for the customer and spread into other areas of the organization. Sales Excellence- Orchestrates high-impact solutions that enable digital transformation for assigned accounts and drive outcomes that create business value for customers. - Owns the development of strategies that showcase the value added by Microsoft's innovative cloud offerings and ideas grounded on a deep understanding of industry trends and based on account needs and customer's e