Senior Engineering Program Manager - AI/ML, Apple Services Engineering

Job description

Apple Services Engineering (ASE) is an exciting & dynamic organization with customers in 155 countries, producing innovative products in a fast-growing marketplace for music, video, podcasts, books - and, of course, apps. This is a hands-on position where you will be involved in requirements analysis, functional and technical design discussions, testing, proof-of-concept, working with partners, and more. This is not a task-based job; you will be responsible for successful outcomes and delivery. Strong fundamentals are a requirement but you have to have more. You take responsibility; you feel a personal stake in the products you ship; you communicate responsibilities and scope clearly; you value integrity; you know how things work; you work for the success of the entire team; you thrive in uncertainty and strive to bring order to it; you have deep wisdom & judgement; you keep your eye on the ball; you build strong relationships; you are constantly looking to improve yourself and your team; you’re prescient; and you have shipped products which millions of customers have used. Minimum Qualifications: 5+ years of program management experience, including experience taking features through the complete software development and ML life cycle with multiple stakeholders. Demonstrated experience managing end-to-end Machine Learning projects. This includes understanding the full ML lifecycle from data acquisition, feature engineering, model training, evaluation, deployment, monitoring, and iterative improvement. BA/BS in Computer Science, Computer Engineering, or similar field or relevant industry experience. Preferred Qualifications: Experience to execute cross-functional and cross-organization project management - ability to work across diverse teams, navigate organizational landscape, build relationships and drive project delivery. Ability to understand and extract action plans from complex technical discussions & translate into succinct messaging for multi-functional and executive status reporting. Built global products by collaborating across Product, Engineering, Data Sciences, Analytics, Design and other key partners. Consistent track record of shipping complex customer-facing and backend engineering projects under demanding timelines. Strong facilitation skills (requirements sessions, design meetings, progress and status meetings). Best-in-class communication and presentation skills (written & verbal) to all levels of an organization. Be able to work with ambiguity, organize & create order.