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Partnerships Delivery Manager - Payments- Vice President

JPMorgan Chase · FL · Posted 2026-08-21

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Job description

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Omnichannel Payments commercialization , you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Job responsibilitiesLeads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordinationDevelops a product strategy and product vision that delivers value to customersManages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmapOwns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value propositionBuilds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliabilityDevelop and maintain go to market material: sell box, pitch book, FAQ, sales training material, etc.Develop product strategies for different verticals and the vision that delivers value to our customersDesign product and sales campaigns that execute on key deliverables and highlight our customer’s needsExecute an Omnichannel Partnership strategy in line with our product and vertical strategyLeads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirementsEffectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Required qualifications, capabilities, and skills5+ years of experience or equivalent expertise in product management or a relevant domain areaAdvanced knowledge of the product development life cycle, design, and data analyticsProven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value managementExpertise Payments in different verticalsStrong expertise in Merchant Acquiring, payment processing or payment operations, payment applications and front-end APIsExperience creating new partnerships and manage relationships leading to strong business valueRequire basic API knowledgeUnderstanding of the various consumer journeys in different verticals and how it translates to product strategy and partnershipsDemonstrated ability to execute operational management and change readiness activitiesStrong ability to research market intelligence and generate strategies accordinglyStrong cross-functional communication and coordination ability Preferred qualifications, capabilities, and skillsProficient knowledge of the product development life cycle, design, and data analyticsDemonstrated prior experience working in a highly matrixed, complex organizationWorked in FinTechDeveloped partnerships with software providersRan commercial strategies with partnersRan product strategies or owned product roadmap decisioning