Senior Staff Technical Product Manager, Vehicle Transaction Platform

Job description

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again. But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work. The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range. At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion. Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now! Join an iconic brand redefining the direct-to-consumer automotive experience. As the Senior Staff Technical Product Manager focused on the Vehicle Transaction Platform, you will define the strategy, architecture, roadmap, and execution of the systems that enable customers to successfully purchase a vehicle through Scout’s direct-to-consumer sales model. You will lead the platform that powers registration and titling, taxes and fees, financing, identity verification, fraud prevention, insurance verification, trade-ins, document generation, and secure document storage. This role is in direct partnership with the consumer facing product team, and accountable for the underlying systems, integrations, and internal tooling that power that experience. What you’ll do Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following: Platform Leadership & Domain Ownership • Serve as the product leader responsible for Scout’s end-to-end Vehicle Transaction Platform. • Define the vision, operating model, roadmap, and platform investment priorities across all transaction domains. • Provide leadership and governance across specialized Product Managers responsible for individual transaction capabilities. • Establish platform standards, architectural principles, integration patterns, data models, and success metrics. • Act as the primary product authority for how vehicle transactions are executed across systems, operations, and partner ecosystems. Define & Lead Vehicle Transaction Strategy • Own the product vision, strategy, and roadmap. • Translate business objectives into measurable customer and operational outcomes. • Shape long-term platform evolution as Scout expands markets and offerings. Own the End-to-End Transaction Platform • Oversee registration and titling, tax and fee calculation, financing and credit, identity verification, fraud prevention, insurance verification, trade-ins, document generation, and secure document storage. • Own orchestration across systems, workflows, business rules, and external partners. • Ensure transaction systems are scalable, compliant, resilient, and auditable. Lead Strategic Transaction Integrations • Own strategy and execution for third-party transaction partners and vendors. • Define API requirements, SLAs, data contracts, and operational support models. • Partner closely with engineering to deliver secure and reliable integrations. Cross-Functional Leadership • Partner with engineering, operations, finance, legal, compliance, customer support, delivery, and customer experience teams. • Act as a trusted advisor to senior stakeholders and executives. Technical & Platform Stewardship • Define long-term transaction platform architecture and integration strategy. • Champion reusable platform capabilities and future scalability. • Ensure strong security, privacy, compliance, and audit controls. Operationalize & Measure Success • Define KPIs including transaction completion, checkout conversion, financing approvals, registration completion, fraud detection effectiveness, operational efficiency, and exception resolution. • Use customer and operational insights to continuously improve outcomes. Location & Travel Expectations: • This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC or Fremont, California or remote.. • This role requires 4-5 days per week in the office, with regular in-person meetings and events. • Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time. What you’ll bring We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: • 10+ years of product management experience with technical platforms, transaction systems, or complex integrations. • Experience leading large cross-functional product domains spanning multiple teams and stakeholder groups. • Direct-to-consumer automotive experience strongly preferred. • Proven ability to influence strategy and execution. Technical Expertise • Strong understanding of APIs, system architecture, workflow orchestration, e