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Business Analyst

FIB · Des Moines, IA · Full time · Posted 2026-10-04

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Job description

**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. This position may be located at any of First Interstate Bank's offices in Colorado, Idaho, Iowa, Missouri, Montana, Nebraska, Oregon, South Dakota, Washington or Wyoming. What’s Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That’s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Generous Paid Time Off (PTO) in addition to paid federal holidays. Student debt employer repayment program. 401(k) retirement plan with a 6% match. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY The Business Analyst independently partners with business leaders, Business Relationship Managers, Enterprise Architecture, and technology teams to analyze business needs, document requirements, and identify process improvement opportunities. This role facilitates requirements-gathering activities, evaluates solution options, and supports project delivery across multiple initiatives while balancing business objectives, risks, and technology considerations to achieve desired outcomes. ESSENTIAL DUTIES AND RESPONSIBILITIES Analyzes existing business processes, identifies gaps and inefficiencies, and recommends process improvement opportunities. Contributes to business case development by identifying benefits, assumptions, costs, dependencies, and risks. Independently gathers, documents, validates, and manages business requirements for projects and initiatives. Translates business needs into functional requirements that support successful solution delivery. Creates business requirements documents, user stories, process flows, acceptance criteria, and supporting project artifacts. Maintains the Requirements Traceability Matrix (RTM) throughout the project lifecycle and ensures requirements are traced through design, testing, and implementation. Partners with stakeholders to prioritize requirements, manage scope, and align solution outcomes with business objectives. Documents reporting, data, and measurement requirements needed to support business processes and decision-making. Partners with Quality Assurance and business stakeholders to ensure business requirements are appropriately represented in testing activities, supports test planning and validation efforts, and provides requirements clarification throughout testing and defect-resolution activities. Identifies and communicates risks, dependencies, assumptions, and potential impacts to project teams and stakeholders. Facilitates stakeholder interviews, workshops, process reviews, and requirements-gathering sessions. Facilitates communication between business and technical teams throughout the project lifecycle. Collaborates with Enterprise Architecture and technology teams to evaluate solution options and support decision-making. Provides guidance, coaching, and knowledge sharing to Associate Business Analysts and less experienced team members. Consistently applies business analysis standards while identifying opportunities to enhance processes and practices. Facilitates requirements review and approval activities with business stakeholders. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES Experience independently eliciting, documenting, validating, and managing business requirements. Strong analytical and problem-solving skills with the ability to evaluate business processes, identify gaps, and recommend improvements. Strong facilitation skills with the ability to lead stakeholder interviews, workshops, and requirements discussions. Ability to translate business needs into functional requirements, process flows, user stories, acceptance criteria, and supporting project artifacts. Experience maintaining requirements traceability and supporting validation activities throughout the project lifecycle. Ability to partner with Quality Assurance and business stakeholders to support testing alignment, requirements clarification, and defect analysis. Ability to document reporting, data, and measurement requirements that support business processes and decision-making. Strong stakeholder management and communication skills, with the ability to effectively interact with business and technology teams. Ability to identify and communicate risks, assumptions, dependencies, and potential business impacts. Ability to manage multiple initiatives and priorities while meeting established deadlines. Ability to provide guidance, coaching, and knowledge sharing to Associate Business Analysts and other less experienced team members. Adaptability and willingness to learn new business domains, systems, technologies, and analysis techniques. EDUCATION AND/OR EXPERIENCE Bachelor's Degree required 4-6 years of business analysis, project delivery, operations, banking, technology, or related experience required Financial services experience preferred LICENSES AND CERTIFICATIONS Business Analysis certification such as CCBA or equivalent preferred PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with