Financial Analyst - Merchant Services Specialist

Job description

Job Posting Title: Financial Analyst - Merchant Services Specialist ---- Hiring Department: Financial and Administrative Services ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt from FLSA ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: UT MAIN CAMPUS ---- Job Details: General Notes Your skills will make a difference. You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of university staff, thereby enhancing the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to: • Competitive health benefits (employee premiums covered at 100%, family premiums at 50%) • Voluntary Vision, Dental, Life, and Disability insurance options • Generous paid vacation, sick time, and holidays • Teachers Retirement System of Texas: a defined benefit retirement plan • Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) • Flexible spending account options for medical and childcare expenses • Robust free training access through LinkedIn Learning plus professional conference opportunities • Tuition assistance • Expansive employee discount program including athletic tickets • Free access to UT Austin's libraries and museums with staff ID card • Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards Must be authorized to work in the United States on an ongoing, full-time basis for any employer without sponsorship. Purpose Reporting to the Assistant Director of Accounting – Program Manager for PCI Compliance and Merchant Services, the Financial Analyst – Merchant Services Specialist provides high-level support to UT Austin’s Cash Management and Treasury teams, with an emphasis on supporting PCI Compliance and Merchant Services. Responsibilities Merchant Services • Provide tier-one support to The University of Texas at Austin’s 200+ credit card merchants, including but not limited to new merchant setup and onboarding, user administration, and assistance with completion of annual compliance activities. • Serve as one of two administrators of the University’s TouchNet Marketplace eCommerce platform, including creating new marketplace stores and troubleshooting issues with existing stores. • Assist with the implementation of TouchNet Marketplace uPay and Marketplace POS systems • Manage the collection and tracking of documentation required to ensure that all entities involved in payment processing on behalf of the university – including departments maintaining bespoke applications and current and potential third-party service providers – are in full compliance with PCI DSS. • Provide guidance to CSUs looking to accept credit cards, with an emphasis on finding ideal solutions that exist within the University’s existing eCommerce portfolio. • Create and maintain both team-internal and user-facing documentation and resources for campus credit card operations. • Under the direction of the Program Manager for PCI Compliance and Merchant services, assist with audits of merchant card handling practices in accordance with requirements set forth in the PCI DSS. Cash Management and Treasury Operations • Assist Director with various projects including revolving eligible payments from state appropriations with an initial emphasis on Available University Funds. Required Qualifications • Bachelor's Degree in Finance, Accounting, or Business Administration and at least 5 years of progressively responsible experience in finance or accounting with experience in planning, forecasting and financial analysis. • Exceptional organizational skills and ability to track multiple projects and tasks simultaneously. • Ability to create and maintain comprehensive project documentation, training materials, and presentations targeting both business and technical audiences. • Excellent written, verbal, and visual communication skills and a demonstrated ability to collaborate with individuals with varying skills and backgrounds at all levels within a complex and decentralized organization. Relevant education and experience may be substituted as appropriate. Preferred Qualifications • Experience with software and applications necessary for written communication and cloud-based storage and communication (e.g. Microsoft Teams, Outlook, Box). • Familiarity with PCI DSS and University of Texas, UT System, and State of Texas regulations regarding credit card collections. • PCIP, ISA, or QSA certification. • Thorough knowledge of PCI compliance standards, including demonstrated experience performing PCI compliance assessments, evaluations, and remediation. • Previous experience working in a university setting and/or other public sector experience. • Experience working with vendors and key internal stakeholders (e.g. Information Security Office, ITS Networking, Procurement and Payment Services) at The University of Texas at Austin or in another university setting. • Experience with TouchNet Marketplace or other higher education-focused eCommerce systems such as Nelnet, CASHNet, or Flywire. Salary Range • $60,000+ depending on qualifications Working Conditions • Typical office environment • Standard Office • Keyboard • Manual dexterity Work Shift • The position provides for work-life balance with a typically 40- hour work. Required Materials • Resume/CV • 3 work references with their contact information; at least one reference should be from a supervisor • Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be pro